Restore not working

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curt445
Posts: 1
Joined: Wed Feb 08, 2017 12:33 pm

Restore not working

Postby curt445 » Wed Feb 08, 2017 12:43 pm

I'm trying to restore a back on a different computer. The restore runs for about two seconds, it says the restore completed successfully, but no files are restored. It doesn't matter what I select. The log says 0 files restored. Any ideas? this seems to work intermittently. I opened it once and was able to restore a couple of folders. I tried the same folders again, no luck. I also tried several destination drives to restore to. Nothing seems to work.

Softland
Posts: 1565
Joined: Thu May 23, 2013 7:57 am

Re: Restore not working

Postby Softland » Tue Feb 14, 2017 12:26 pm

Hi,

In the Restore Wizard, did you select the "Restore excluded and deleted files" option?
If not, please select it and try again to run the restore.

Let us know if you still have the problem.


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