Encription backup

Post here if you have problems installing or using FBackup
Zak
Posts: 1
Joined: Thu Feb 23, 2017 6:52 am

Encription backup

Postby Zak » Thu Feb 23, 2017 7:00 am

I like to restore a previous backup, it keep asking the password. I have enter it, still wrong password. Is there a way that you can send me the password if I send the backup-set to your email or dropbox? I use FBackup 6.4 on a Windows server 2008 std

Softland
Posts: 1563
Joined: Thu May 23, 2013 7:57 am

Re: Encription backup

Postby Softland » Thu Feb 23, 2017 9:44 am

Hi,

We cannot do that as we cannot verify you are the real owner of that backup catalog/zip file. Can you extract the zip file (outside FBackup) using the same password?
If not, you need to remember the correct password.


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