Appcrash fbackup 4.8.284.0 on Win7 64-bit

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mchallis
Posts: 3
Joined: Fri Sep 14, 2012 5:59 pm

Postby mchallis » Sat Sep 15, 2012 1:13 am

fbackup 4.8.284.0 crashes on program run on a new out of the box Dell XPS 8500 i7-3770 8G Ram


I tried uninstall/reinstall, same thing.


Faulting application name: FBackup.exe, version: 4.8.0.284, time stamp: 0x50509b12

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005


Fault bucket , type 0

Event Name: APPCRASH

Response: Not available

Cab Id: 0


Problem signature:

P1: FBackup.exe

P2: 4.8.0.284

P3: 50509b12

P4: StackHash_0a9e

P5: 0.0.0.0

P6: 00000000

P7: c0000005

P8: 02f1d301

P9:

P10:


Attached files:


These files may be available here:

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_FBackup.exe_6dc11a72b9b2ce5fcd444985b2eeaafe4f80d67f_105bf798


Analysis symbol:

Rechecking for solution: 0

Report Id: 45aca8f7-feae-11e1-92cd-844bf5685d60


Problem signature:

Problem Event Name: APPCRASH

Application Name: FBackup.exe

Application Version: 4.8.0.284

Application Timestamp: 50509b12

Fault Module Name: StackHash_0a9e

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception Code: c0000005

Exception Offset: 030ad301

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional Information 1: 0a9e

Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

Additional Information 3: 0a9e

Additional Information 4: 0a9e372d3b4ad19135b953a78882e789



Softland
Posts: 1444
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Mon Sep 17, 2012 10:56 am

Hi,


Please follow these steps:

1. Download and extract DebugView from http://download.sysinternals.com/files/DebugView.zip

2. Start DebugView

3. Start FBackup and send me the debug log to info[at]fbackup[dot]com



crybaby
Posts: 2
Joined: Thu Apr 07, 2016 5:36 pm

Re: Appcrash fbackup 4.8.284.0 on Win7 64-bit

Postby crybaby » Thu Apr 07, 2016 5:37 pm

same issue

Problem signature:
Problem Event Name: APPCRASH
Application Name: FBackup.exe
Application Version: 4.8.0.284
Application Timestamp: 50509b12
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000

crybaby
Posts: 2
Joined: Thu Apr 07, 2016 5:36 pm

Re: Appcrash fbackup 4.8.284.0 on Win7 64-bit

Postby crybaby » Fri Apr 08, 2016 7:25 pm

i fixed it by using some solutions
its just my windows problem

Softland
Posts: 1444
Joined: Thu May 23, 2013 7:57 am

Re: Appcrash fbackup 4.8.284.0 on Win7 64-bit

Postby Softland » Wed Apr 13, 2016 2:05 pm

Hi,

We recommend you to install the latest version of FBackup 6.0.157.


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