Hi,
1. Can you manually copy that file to another location?
2. Do you have this problem with the same files every time you run the backup?
Search found 3886 matches
- Mon May 22, 2023 12:25 pm
- Forum: Troubleshooting
- Topic: FBackup - Receiving "Source error (code 87)"
- Replies: 1
- Views: 33549
- Mon Apr 24, 2023 7:26 am
- Forum: Troubleshooting
- Topic: backup creates weid files, no backup .zip
- Replies: 8
- Views: 49393
Re: backup creates weid files, no backup .zip
Hi,
Please make sure you download the full setup of FBackup. Then try to install it.
Please make sure you download the full setup of FBackup. Then try to install it.
- Mon Apr 24, 2023 7:24 am
- Forum: Troubleshooting
- Topic: Destination error (code 5). Access is denied.
- Replies: 9
- Views: 58733
Re: Destination error (code 5). Access is denied.
Hi,
Yes, you can send us an email if you have questions about FBackup.
Yes, you can send us an email if you have questions about FBackup.
- Tue Mar 14, 2023 9:02 am
- Forum: General
- Topic: Error deleting long path file
- Replies: 5
- Views: 52636
Re: Error deleting long path file
Hi,
I'm glad the problem is solved.
I'm glad the problem is solved.
- Thu Feb 23, 2023 6:53 am
- Forum: Troubleshooting
- Topic: Build 335 (8.8) installation hangs
- Replies: 5
- Views: 40254
Re: Build 335 (8.8) installation hangs
Hi,
Can you give me access to your computer remotely?
Please send us an email to info[at]fbackup[dot]com to discuss when we can connect.
Can you give me access to your computer remotely?
Please send us an email to info[at]fbackup[dot]com to discuss when we can connect.
- Wed Feb 22, 2023 6:39 am
- Forum: Troubleshooting
- Topic: Build 335 (8.8) installation hangs
- Replies: 5
- Views: 40254
Re: Build 335 (8.8) installation hangs
Hi,
Please click on Windows Start button and type: regedit.exe
Open the Registry editor and search for "fbackup".
Delete all FBackup entries from the registry.
Then try again to install FBackup.
Please click on Windows Start button and type: regedit.exe
Open the Registry editor and search for "fbackup".
Delete all FBackup entries from the registry.
Then try again to install FBackup.
- Wed Feb 22, 2023 6:37 am
- Forum: Troubleshooting
- Topic: bStatistics.exe - win 11 - Trojan:Win32/Sabsik.DAB!MTB
- Replies: 3
- Views: 44487
Re: bStatistics.exe - win 11 - Trojan:Win32/Sabsik.DAB!MTB
Hi,
Please download and install the latest version of FBackup 9.8.725 from: https://www.fbackup.com/download/setup/fbsetup-full.exe
Please download and install the latest version of FBackup 9.8.725 from: https://www.fbackup.com/download/setup/fbsetup-full.exe
- Tue Feb 14, 2023 11:59 am
- Forum: Troubleshooting
- Topic: Starting with version 9.8.708, all files are uploaded to the root folder of Google Drive.
- Replies: 1
- Views: 46826
Re: Starting with version 9.8.708, all files are uploaded to the root folder of Google Drive.
Hi,
The files should be uploaded in the folder you indicate.
If that is not working, please send us the last backup log and the .fkc catalog file to info[at]fbackup[dot]com
The files should be uploaded in the folder you indicate.
If that is not working, please send us the last backup log and the .fkc catalog file to info[at]fbackup[dot]com
- Tue Feb 14, 2023 11:58 am
- Forum: Troubleshooting
- Topic: bStatistics.exe - win 11 - Trojan:Win32/Sabsik.DAB!MTB
- Replies: 3
- Views: 44487
Re: bStatistics.exe - win 11 - Trojan:Win32/Sabsik.DAB!MTB
Hi,
We scan each release with over 60 antivirus applications, no problems were found.
Do you use the latest version of FBackup 9.8.725?
We scan each release with over 60 antivirus applications, no problems were found.
Do you use the latest version of FBackup 9.8.725?
- Thu Feb 09, 2023 12:39 pm
- Forum: Troubleshooting
- Topic: File copy twice to google drive
- Replies: 1
- Views: 30730
Re: File copy twice to google drive
Hi,
Please send us the last backup log and the .fkc catalog file for that job, to info[at]fbackup[dot]com
Please send us the last backup log and the .fkc catalog file for that job, to info[at]fbackup[dot]com