Hi,
Is the backup completed?
Did you get any errors in log?
Please send us the last backup log for that job to info[at]fbackup[dot]com
Search found 3888 matches
- Thu Feb 15, 2024 11:35 am
- Forum: Troubleshooting
- Topic: Catalog File Not Available
- Replies: 1
- Views: 20597
- Mon Feb 05, 2024 7:24 am
- Forum: General
- Topic: Deleted files aren't removed from destination
- Replies: 20
- Views: 150801
Re: Deleted files aren't removed from destination
Hi,
Please send us an email to info[at]fbackup[dot]com, with the last backup log, the .fkc catalog file from the backup destination and also the name and path of such a file which should be deleted.
Please send us an email to info[at]fbackup[dot]com, with the last backup log, the .fkc catalog file from the backup destination and also the name and path of such a file which should be deleted.
- Fri Feb 02, 2024 8:51 am
- Forum: General
- Topic: Deleted files aren't removed from destination
- Replies: 20
- Views: 150801
Re: Deleted files aren't removed from destination
Hi, As Mirror backup type will overwrite the old files in destination with the new file version, I understand the file names are different for old/new files. In FBackup, please open Backup Properties->Mirror. Make sure the "Remove excluded or deleted files from backup" option is selected. ...
- Thu Jan 25, 2024 10:26 am
- Forum: Troubleshooting
- Topic: Troubleshooting installation errors
- Replies: 6
- Views: 52874
Re: Troubleshooting installation errors
Hi,
I'm glad you were able to fix the error.
I'm glad you were able to fix the error.
- Thu Jan 25, 2024 9:53 am
- Forum: Troubleshooting
- Topic: Deleted files are not removed from backup!
- Replies: 5
- Views: 17584
Re: Deleted files are not removed from backup!
Hi,
I'm glad I could help.
I'm glad I could help.
- Thu Jan 25, 2024 9:52 am
- Forum: Troubleshooting
- Topic: About the Testing Operation after the backup is complete.
- Replies: 3
- Views: 17230
Re: About the Testing Operation after the backup is complete.
@anteprandial
You are correct. The test is an important step of the backup process.
You are correct. The test is an important step of the backup process.
- Mon Jan 15, 2024 12:43 pm
- Forum: Troubleshooting
- Topic: About the Testing Operation after the backup is complete.
- Replies: 3
- Views: 17230
Re: About the Testing Operation after the backup is complete.
Hi,
If you cancel the backup during the testing phase, the backup won't be affected as the catalog is already saved when the test starts.
If you cancel the backup during the testing phase, the backup won't be affected as the catalog is already saved when the test starts.
- Wed Jan 10, 2024 10:54 am
- Forum: Troubleshooting
- Topic: Troubleshooting installation errors
- Replies: 6
- Views: 52874
Re: Troubleshooting installation errors
Hi,
I'm glad you were able to fix the error.
I'm glad you were able to fix the error.
- Wed Jan 10, 2024 10:54 am
- Forum: Troubleshooting
- Topic: Error message at user logon: "Cannot start FBackup tray agent" Restoring configurations
- Replies: 1
- Views: 19582
Re: Error message at user logon: "Cannot start FBackup tray agent" Restoring configurations
Hi,
Please uninstall and reinstall FBackup.
The backup jobs and settings will be preserved.
Do you still have the problem?
Please uninstall and reinstall FBackup.
The backup jobs and settings will be preserved.
Do you still have the problem?
- Wed Jan 10, 2024 10:38 am
- Forum: Troubleshooting
- Topic: Deleted files are not removed from backup!
- Replies: 5
- Views: 17584
Re: Deleted files are not removed from backup!
@Ricardo_J Yes, that is correct. If there are no new/modified files to be backed up, the backup will not run. The file deletion is performed at the end of the backup process. So it depends of the backup to be executed. This is how FBackup works, as you cannot have a backup version with only deleted ...