Search found 3891 matches

by Adrian (Softland)
Mon Jun 03, 2024 10:48 am
Forum: Troubleshooting
Topic: I lost almost every backups and can't restore with .fkc file
Replies: 5
Views: 553

Re: I lost almost every backups and can't restore with .fkc file

Hi,

We will check the files you sent and we will respond to your email as soon as possible.
by Adrian (Softland)
Mon Jun 03, 2024 10:47 am
Forum: General
Topic: Bugs with your Forum, probably because of internal cache...
Replies: 2
Views: 256

Re: Bugs with your Forum, probably because of internal cache...

Hi,

That seems to be a cache problem. Try to press Ctrl+F5
Do you still have the problem?
by Adrian (Softland)
Thu May 30, 2024 10:48 am
Forum: Troubleshooting
Topic: I lost almost every backups and can't restore with .fkc file
Replies: 5
Views: 553

Re: I lost almost every backups and can't restore with .fkc file

Hi,

Yes, that is ok. Or you can send it to us using wetransfer.com
by Adrian (Softland)
Tue May 28, 2024 11:17 am
Forum: Troubleshooting
Topic: I lost almost every backups and can't restore with .fkc file
Replies: 5
Views: 553

Re: I lost almost every backups and can't restore with .fkc file

Hi,

Please restart the computer and try again to press Test button.
Is the window still empty?

If yes, please send us the catalog file for that job (Full Backup (1)(2).fkc) to info[at]fbackup[dot]com
by Adrian (Softland)
Tue May 28, 2024 5:01 am
Forum: Troubleshooting
Topic: Dropbox connection error work account
Replies: 3
Views: 19917

Re: Dropbox connection error work account

@gladhyundai

Please let us know the error message received.
by Adrian (Softland)
Tue Apr 16, 2024 12:00 pm
Forum: General
Topic: Deleted files aren't removed from destination
Replies: 20
Views: 153192

Re: Deleted files aren't removed from destination

Hi, FBackup will delete from destination the file you deleted from sources, on the next backup execution. When you started the backup, it found no files to be backed up, that is why the backup did not ran. As the backup did not ran, no files are deleted from destination. That is why you must have at...
by Adrian (Softland)
Thu Mar 28, 2024 8:54 am
Forum: Troubleshooting
Topic: No Files In Backup Destination, But Memory Used
Replies: 1
Views: 20156

Re: No Files In Backup Destination, But Memory Used

Hi,

The files on destination should be visible.
If you have no other important files there, please try to format the destination drive. That will remove all files from it.
by Adrian (Softland)
Thu Mar 28, 2024 8:49 am
Forum: Troubleshooting
Topic: Newbie Q: Restore not finding backup dir (FAQ?)
Replies: 3
Views: 20094

Re: Newbie Q: Restore not finding backup dir (FAQ?)

Hi,

I'm glad the problem is fixed.
by Adrian (Softland)
Mon Mar 25, 2024 7:11 am
Forum: Troubleshooting
Topic: Warning: CRC test failed for file
Replies: 4
Views: 20976

Re: Warning: CRC test failed for file

Hi,

We consider that user should be notified about any file which could not be backed up. It could be an important file, we cannot know that.
An important thing is to add in backup sources only the files and folders that can be backed up.
by Adrian (Softland)
Fri Mar 22, 2024 10:37 am
Forum: Troubleshooting
Topic: Dropbox connection error work account
Replies: 3
Views: 19917

Re: Dropbox connection error work account

Hi,

FBackup is limited to the free Dropbox accounts.
If you want to use it with a business Dropbox account, please try our commercial edition: Backup4all.