Critical Error - Crashes every time

You can ask general questions, share opinions or advices about FBackup
Billybackup
Posts: 17
Joined: Sun Feb 27, 2011 4:19 am

Critical Error - Crashes every time

Postby Billybackup » Mon Dec 04, 2017 12:00 pm

I could not open Fbackup (latest version) at all.

After uninstalling and reinstalling several times, it's still not working.

Below is the window I get after waiting quite a while when trying to start the program.

Can anyone explain this frustrating situation, but more importantly how to fix it.

Thanks

Since writing about the problem above Fbackup will now start okay but when I go to run any backups,
I get a different pop-up window that says "Could not start backup for job...."


Error.jpg
Please explain ?
Error.jpg (33.94 KiB) Viewed 7566 times

Softland
Posts: 1565
Joined: Thu May 23, 2013 7:57 am

Re: Critical Error - Crashes every time

Postby Softland » Wed Dec 06, 2017 1:23 pm

Hi,

Please make sure the bservice.exe process is not blocked by the antivirus/firewall.
Put it in the exceptions list of the antivirus/firewall.

Dark Sorrow
Posts: 4
Joined: Fri Sep 16, 2016 8:38 am

Re: Critical Error - Crashes every time

Postby Dark Sorrow » Mon Dec 11, 2017 2:17 pm

I am facing the same error and as suggested I have added the FBackup-IPC application in Firewall Allow list but I am still getting the same error.
FBackup.png
FBackup.png (18.44 KiB) Viewed 7458 times

Softland
Posts: 1565
Joined: Thu May 23, 2013 7:57 am

Re: Critical Error - Crashes every time

Postby Softland » Tue Dec 19, 2017 1:01 pm

Hi,

Do you use another antivirus/firewall application?
Can you manually start the Backup4all service from Control Panel->Administrative tools->Services?


Return to “General”