Page 1 of 1

Problem shutdown

Posted: Wed Oct 04, 2017 4:32 pm
by leozora
Automatic shutdown does not work and give me a bug with bTray.exe application. Windows 10 Pro give me this error but after shutdown, Windows 7 Pro it is not possible close the application in automatic and shutdown after.
I have a bug report, where can i send it?
Thank you

Re: Problem shutdown

Posted: Fri Oct 06, 2017 12:54 pm
by Adrian (Softland)
Hi,

You can disable the btray from File->Options->Startup and updates, by unchecking the "Show tray icon" option.

Re: Problem shutdown

Posted: Wed Oct 11, 2017 3:44 pm
by leozora
Hi,

sorry for the delay, I tried with unchecking the "Show tray icon" option and when it is finished there is no window but the computer does not turn off.

Thank you

Re: Problem shutdown

Posted: Thu Oct 12, 2017 1:59 pm
by Adrian (Softland)
Hi,

Are you sure that is related to FBackup?
Please see the Windows logs or check the Event viewer to see what was running at that time.