Taskbar Notifier has stopped working

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johnlynch51
Posts: 2
Joined: Mon Feb 17, 2014 9:06 am

Taskbar Notifier has stopped working

Postby johnlynch51 » Thu Mar 01, 2018 2:49 pm

Hello
Immediately after latest Windows 10 update, I got an error message pop up when starting FBackup:

"Taskbar Notifier has stopped working.
A problem caused the program to stop working. Please close the program."

On clicking the CLOSE button, a further error message pops up behind the Fbackup window:
"Application Error
Exception EOIeException in module bTray.exe at 00C8ABCD.
The notification platform is unavailable."

I know I can untick the "Tray Icon" option in the settings, and the problem goes away. But I want to use the tray icon, as I have been doing up till now. So please tell me how to actually fix the error.

Thank you.

JL

Softland
Posts: 1507
Joined: Thu May 23, 2013 7:57 am

Re: Taskbar Notifier has stopped working

Postby Softland » Mon Mar 05, 2018 8:52 am

Hi,

Do you have the latest version of FBackup 7.1.313?
If not, please install it. If you already have it, please uninstall and reinstall FBackup.
The backup jobs and settings will be preserved.
Let us know if you still have the problem.


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