Stuck Update Catalog

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tamu89stang
Posts: 3
Joined: Tue Sep 11, 2018 2:41 pm

Stuck Update Catalog

Postby tamu89stang » Tue Sep 11, 2018 2:53 pm

Hello,
I couldn't find much on this issue, but I have 2 Win10 machines that I use FBackup and a while back, it started to get stuck on update catalog. It doesn't appear to make a difference where it is saved. I kept hoping an update would fix this but nothing has changed. I'm on the most current version (7.4.457). I even tried to remove the folder in the roaming folder to reset the settings. The initial backup completes, but on the next run, it gets stuck on update catalog. I can re-create the job list and it's not always the same job that gets stuck. Any assistance would be greatly appreciated.

SR

tamu89stang
Posts: 3
Joined: Tue Sep 11, 2018 2:41 pm

Re: Stuck Update Catalog

Postby tamu89stang » Tue Sep 11, 2018 8:59 pm

It appears to happen when I use the Fast Mirror option, which at that point, might as well do a full backup.

Softland
Posts: 1553
Joined: Thu May 23, 2013 7:57 am

Re: Stuck Update Catalog

Postby Softland » Wed Sep 12, 2018 12:53 pm

Hi,

Please send us the last backup log and the .fkc catalog file from the backup destination, to info[at]fbackup[dot]com

tamu89stang
Posts: 3
Joined: Tue Sep 11, 2018 2:41 pm

Re: Stuck Update Catalog

Postby tamu89stang » Tue Sep 18, 2018 1:48 am

I reverted back to version 6.3 on both machines and working like a charm. I'll maybe revisit later down the road but this is good for now.


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