Not enough room to write archive

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leo1
Posts: 4
Joined: Mon Sep 19, 2016 9:21 am

Not enough room to write archive

Postby leo1 » Mon Sep 19, 2016 9:41 am

Hi all,
I have a FULL backup scheduled on a NAS (double checked the credentials are ok) of a folder with 6 PST files for a total size of 14.8GB;

The PC is a Win10 computer. On the local HDD I have 413GB free space, on the NAS 1.57 TB free space. No antivirus atm (I was planning to install after first backup).

The test run was a one-time run (but I have already configured the daily run in the scheduler). The Full backup fails with error "Errore Zip: Not enough room to write archive. Rete occupata"
Below the log (made a couple of substitutions for privacy):

[19/09/2016 10:40:07] FBackup 6.1.236
[19/09/2016 10:40:07] C:\Program Files (x86)\Softland\FBackup 6\bBackup.exe /R {C1383436-EEED-4912-9B76-B60FFB4D784E} -PRIORITY 2
[19/09/2016 10:40:07] Search for "Warning: " and "Error: " to locate warnings and errors in this log file
[19/09/2016 10:40:07] Operating system: Windows 10 Home (Build )
Processor[0] : Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz
Processor[1] : Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz
Processor[2] : Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz
Processor[3] : Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz
Physical memory (free/total) : 2409 MB/3979 MB
User : NB-MGL\xxx
Admin/BkPriv/RePriv : True/True/True
IsWOW64 : True
Locale : Italiano (Italia)
Installed antiviruses:
Windows Defender

[19/09/2016 10:40:07] Opening file "C:\Users\xxx\AppData\Roaming\Softland\FBackup 6\FBackup.hst"
[19/09/2016 10:40:08] Inizio processo di backup per "Mail" su 19/09/2016 10:40:08
[19/09/2016 10:40:08] Test destinazione backup (Rete)
[19/09/2016 10:40:08] Opening file "C:\Users\xxx\AppData\Roaming\Softland\FBackup 6\Catalogs\Mail.fkc"
[19/09/2016 10:40:08] Closing file "C:\Users\xxx\AppData\Roaming\Softland\FBackup 6\Catalogs\Mail.fkc"
[19/09/2016 10:40:08] Opening file "C:\Users\xxx\AppData\Roaming\Softland\FBackup 6\Catalogs\Mail.fkc"
[19/09/2016 10:40:08] Test sulla esistenza dei driver delle sorgenti
[19/09/2016 10:40:08] Creazione lista file per backup
[19/09/2016 10:40:08] Opening file ":memory:"
[19/09/2016 10:40:08] Cannot use USN journal for this backup. Reason: The backup type is Full
[19/09/2016 10:40:08] Trovata cartella C:\Users\xxx\Documents\File di Outlook
[19/09/2016 10:40:08] Trovato file C:\Users\xxx\Documents\File di Outlook\xxx@yyyy.pst
[19/09/2016 10:40:08] Trovato file C:\Users\xxx\Documents\File di Outlook\xxx@yyyy2.pst
[19/09/2016 10:40:08] Trovato file C:\Users\xxx\Documents\File di Outlook\xxx@yyyy3.pst
[19/09/2016 10:40:08] Trovato file C:\Users\xxx\Documents\File di Outlook\xxx@yyyy4.pst
[19/09/2016 10:40:08] Trovato file C:\Users\xxx\Documents\File di Outlook\xxx@yyyy5.pst
[19/09/2016 10:40:08] Trovato file C:\Users\xxx\Documents\File di Outlook\xxx@yyyy6.pst
[19/09/2016 10:40:08] Trovato file C:\Users\xxx\Documents\File di Outlook\xxx@yyyy7.pst
[19/09/2016 10:40:08] Closing file ":memory:"
[19/09/2016 10:40:08] Cartelle trovate per il backup: 1
[19/09/2016 10:40:08] File trovati da salvare: 7 (15.606.511 KB)

[19/09/2016 10:40:09] Preparazione shadow copy
[19/09/2016 10:41:31] Creata Shadow copy C:.

[19/09/2016 10:41:31] Sto scrivendo file su 1_C.zip
[19/09/2016 10:41:31] Aggiunta cartella C:\Users\xxx\Documents\File di Outlook\
[19/09/2016 11:05:11] Avviso: Salto del file C:\Users\xxx\Documents\File di Outlook\xxx@yyyy.pst
Not enough room to write archive (\\AAA\BBB\CCC\BACKUP\Mail\1_C.zip). Rete occupata (srCreateError)
[19/09/2016 11:05:11] Avviso: Skipping all files and folders from drive "C:". Impossibile aggiungere il file "C:\Users\xxx\Documents\File di Outlook\xxx@yyyy.pst" a "\\AAA\BBB\CCC\BACKUP\Mail\1_C.zip".
Errore Zip: Not enough room to write archive (\\AAA\BBB\CCC\BACKUP\Mail\1_C.zip). Rete occupata

[19/09/2016 11:06:15] Salvataggio catalogo backup "C:\Users\xxx\AppData\Roaming\Softland\FBackup 6\Catalogs\Mail.fkc"

[19/09/2016 11:06:27] Inizio test su "Mail" per tutti i numeri di backup a 19/09/2016 11:06:27
[19/09/2016 11:06:27] 1 Totale 19/09/2016 10:40:08 0 0 KB
Test finished in 0 second(s) at 19/09/2016 11:06:27, 0 file(s) and 0 folder(s) tested, 0 error(s) and 0 warning(s) found
Numero totale di file aggiunti al backup: 0
Numero totale di cartelle aggiunte al backup: 1
Dimensione totale file aggiunti al backup: 0 KB (non compressi), 0 KB (compressi)
Numero di file esclusi: 0
Numero di cartelle escluse: 0
File saltati: 1
Prossimo backup schedulato: 19/09/2016 13:05:00
Backup completed in 26:20 minute(s) at 19/09/2016 11:06:27 with 0 error(s), 2 warning(s)
[19/09/2016 11:06:33] Closing file "C:\Users\xxx\AppData\Roaming\Softland\FBackup 6\Catalogs\Mail.fkc"
[19/09/2016 11:06:33] Closing file "C:\Users\xxx\AppData\Roaming\Softland\FBackup 6\FBackup.hst"

Any hint to let it run?

Regards,

Leo

Softland
Posts: 1445
Joined: Thu May 23, 2013 7:57 am

Re: Not enough room to write archive

Postby Softland » Tue Sep 20, 2016 11:50 am

Hi,

1. Is the local drive formatted as NTFS?
2. Is the free space located on C: drive?

leo1
Posts: 4
Joined: Mon Sep 19, 2016 9:21 am

Re: Not enough room to write archive

Postby leo1 » Tue Sep 20, 2016 12:11 pm

Sure,
1. local HDD (C:\) is NTFS
2. the free space on the local HDD is more than 400GB. Win10 x64 install is a fresh install.
3. Other informations: for what concerning the NAS device, it is a QNAP TS-251c with around 1,5TB free space and I was able to manually copy the .pst files to the NAS share without any problem.

Regards,

Leo

Softland
Posts: 1445
Joined: Thu May 23, 2013 7:57 am

Re: Not enough room to write archive

Postby Softland » Wed Sep 21, 2016 11:53 am

Hi,

Do you have the same problem if you use the Mirror backup type?

leo1
Posts: 4
Joined: Mon Sep 19, 2016 9:21 am

Re: Not enough room to write archive

Postby leo1 » Wed Sep 28, 2016 9:35 am

Changing the backup type to "mirror" works. :-) I guess the compression component has troubles if file size is too large...

Please note that I had to delete and recreate the task as I was getting "permission denied errors" trying to change the backup type.

Anyway, Thanks!

Softland
Posts: 1445
Joined: Thu May 23, 2013 7:57 am

Re: Not enough room to write archive

Postby Softland » Wed Sep 28, 2016 9:50 am

Hi,

Did you use an administrator account to change the job?
Please make sure you have full permissions to edit files in "

Code: Select all

C:\Users\<user name>\AppData\Roaming\Softland\FBackup 6
" folder.

leo1
Posts: 4
Joined: Mon Sep 19, 2016 9:21 am

Re: Not enough room to write archive

Postby leo1 » Thu Sep 29, 2016 12:52 pm

Yes, I can confirm I'm using an administrator account.

Softland
Posts: 1445
Joined: Thu May 23, 2013 7:57 am

Re: Not enough room to write archive

Postby Softland » Thu Oct 06, 2016 12:00 pm

Do you have full permissions to edit files in that folder?


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