Mirror Backup

Post here if you have problems installing or using FBackup
poopy
Posts: 3
Joined: Thu Oct 27, 2016 12:09 pm

Mirror Backup

Postby poopy » Mon Feb 13, 2017 4:05 pm

Had regularly used FBackup (mirror) for a while backing up to external hard drive (despite the LENGTHY <500g harddrive & 8 years of info> process). Only kept latest backup. It was a fairly straightforward process & I, even, recommended it to others.

Never had need to "restore."

Than the "unthinkable" happened---my hard drive crashed. Finally having enough time to "deal" with restoring, decided to restore only necessary items---the others would be there if/when I needed them.

The entire backup (tree) is on the ext hard drive---down to the documents themselves. The documents do NOT show as being available.

Before I TOTALLY give up (& forever "cuss" FBackup!), wanted to check if I'm doing something wrong.

Why would it copy every folder, but not copy the documents in that folder.

Softland
Posts: 1548
Joined: Thu May 23, 2013 7:57 am

Re: Mirror Backup

Postby Softland » Tue Feb 14, 2017 10:36 am

Hi,

Please send us the .fkc catalog file from the backup destination and the last backup log from FBackup to info[at]fbackup[dot]com
By default FBackup does back up both files and folders, unless you set different configurations to include or exclude only some file types.

poopy
Posts: 3
Joined: Thu Oct 27, 2016 12:09 pm

Re: Mirror Backup

Postby poopy » Tue Feb 14, 2017 5:07 pm

fkc file is too large (74000+kb) to attach.

Can it be changed to make smaller? Thanks.

I feel like an idiot---but am in a computer "area" I've not used before.

Softland
Posts: 1548
Joined: Thu May 23, 2013 7:57 am

Re: Mirror Backup

Postby Softland » Wed Feb 15, 2017 12:43 pm

Hi,

You can compress the file in a .rar or .zip archive.
If the size still too large, you can send it to us via wetransfer.com

poopy
Posts: 3
Joined: Thu Oct 27, 2016 12:09 pm

Re: Mirror Backup

Postby poopy » Wed Feb 15, 2017 2:24 pm

Well, learned something new---how to make a zip file (it's pretty simple). Thank you.

Just emailed the zip file to you.

Thanks for your help.


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