IPC Server - Cannot connect pipe client

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dsims
Posts: 11
Joined: Mon Oct 07, 2013 12:41 pm

IPC Server - Cannot connect pipe client

Postby dsims » Tue Jun 27, 2017 1:26 pm

Upgraded application to FBackup 6.5 build 373.
I now get error messages related to "connecting to the backup service"
A box comes up asking:
"Do you want to restart the IPC server?"
Answering "yes" results in same messages.
Answering "no" exits FBackup.

I tried to add an attachment of the screen print, but it would not allow me to attach a .jpg or .pdf?

Softland
Posts: 1468
Joined: Thu May 23, 2013 7:57 am

Re: IPC Server - Cannot connect pipe client

Postby Softland » Thu Jun 29, 2017 6:57 am

Hi,

Please make sure the antivirus/firewall does not block the bservice.exe process.
Put it in the exceptions list of the antivirus/firewall.

Also check the Backup4all service from Control Panel->Administrative Tools->Services, to make sure it is started and working properly.

dsims
Posts: 11
Joined: Mon Oct 07, 2013 12:41 pm

Re: IPC Server - Cannot connect pipe client

Postby dsims » Thu Jun 29, 2017 11:44 am

I had previously updated to the latest level (Build 373), and then had the IPC issue.
I downloaded the complete application (fbsetup-full.exe).
I ran it.
It stated that that version was already installed - "Did I want to remove it?"
I uninstalled and then re-installed.
This seems to have fixed the issue.

jfrb
Posts: 2
Joined: Thu Feb 08, 2018 6:33 pm

Re: IPC Server - Cannot connect pipe client

Postby jfrb » Thu Feb 08, 2018 6:49 pm

Hi,
I want install the program in pc with Windows XP but i have this problem.
The Firewall is disabled.
Can help me?

Softland
Posts: 1468
Joined: Thu May 23, 2013 7:57 am

Re: IPC Server - Cannot connect pipe client

Postby Softland » Fri Feb 09, 2018 2:30 pm

Hi,

Please make sure you have the latest version of FBackup 7.1.306

jfrb
Posts: 2
Joined: Thu Feb 08, 2018 6:33 pm

Re: IPC Server - Cannot connect pipe client

Postby jfrb » Thu Feb 15, 2018 12:03 pm

Hi. Yes i have the latest version.

Softland
Posts: 1468
Joined: Thu May 23, 2013 7:57 am

Re: IPC Server - Cannot connect pipe client

Postby Softland » Thu Feb 22, 2018 8:40 am

Hi,

Can you please send us the service logs from "c:\ProgramData\Softland\FBackup 7\ServiceLogs\" to info[at]fbackup[dot]com ?


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