interface not displaying

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gail0279
Posts: 28
Joined: Sat Jun 09, 2012 4:11 am

interface not displaying

Postby gail0279 » Tue Aug 09, 2016 9:48 pm

I can run the program; see it loading everything. then it stores on the taskbar but I can't see what is happening or know when it is finished. I have confirmed it is running via Task Manager.

I have uninstalled and reinstalled several time. I have tried both vers 6.1 build 137 and build 227 :cry:

Softland
Posts: 1445
Joined: Thu May 23, 2013 7:57 am

Re: interface not displaying

Postby Softland » Tue Aug 16, 2016 12:36 pm

Hi,

Please close FBackup from Task Manager and rename this folder:

Code: Select all

C:\Users\<user name>\AppData\Roaming\Softland\FBackup 6\

gail0279
Posts: 28
Joined: Sat Jun 09, 2012 4:11 am

Re: interface not displaying

Postby gail0279 » Tue Aug 16, 2016 6:11 pm

Can ou be more specific. There is already a location named this with several files in it so don't know what you mean "rename"
C:\Users\Gail 7029\AppData\Roaming\Softland\FBackup 6
thank you

Softland
Posts: 1445
Joined: Thu May 23, 2013 7:57 am

Re: interface not displaying

Postby Softland » Wed Aug 17, 2016 9:17 am

Hi,

Please close FBackup.exe in Task Manager and rename this folder, giving it another name, so FBackup will not find it to load data from it.
C:\Users\Gail 7029\AppData\Roaming\Softland\FBackup 6\


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