Installation problem

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catbear
Posts: 1
Joined: Fri Aug 05, 2016 3:52 pm

Installation problem

Post by catbear »

I have tried to install FBackup 6.1 on my wife's computer after uninstalling 4.0. After installation when trying to open I get the following message
"Cannot set rights for "C\Users\mpc31744\AppData\Local\Temp\Softland\FBackup 6\" folder.(Temp folder)
Do you want to reset all application folders to default paths?
You might lose all your job configurations.

I have clicked yes multiple times and the message returns each time.I have deleted the Softland folders in AppData\Local\Temp: AppData\Roaming, and also in registry.

I have uninstalled and reinstalled 3 times and I continue to get the same message.
Can anyone help me in what I am doing wrong?

Adrian (Softland)
Posts: 1951
Joined: Thu May 23, 2013 7:57 am

Re: Installation problem

Post by Adrian (Softland) »

Hi,

Please try to delete the temp folder path.
Can you copy any file there? do you have enough permissions?

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