Folder Error?

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KelleySS
Posts: 2
Joined: Wed Jun 13, 2018 4:06 pm

Folder Error?

Postby KelleySS » Wed Jun 13, 2018 4:27 pm

I have a user that is doing a backup to a network connected backup drive. I have many users doing this successfully. This user's PC always gives the following error:

Cannot create folder "\\XXXXXXXXXX\Sharee\Sharee-PC". The filename, directory name, or volume label syntax is incorrect.

The volume, directory, and filename do exist on the backup drive. If I go into the Properties page and select Test Network Connection, the test passes. After I do the test, the backup process works.

What am I missing?

Using FBackup 6.5 (I know it's an older version, but I have several people using it and it works fine on their systems).

Softland
Posts: 1546
Joined: Thu May 23, 2013 7:57 am

Re: Folder Error?

Postby Softland » Thu Jun 14, 2018 1:48 pm

Hi,

Do you have the same problem if you use the destination IP in UNC path? \\192.168.2.100\sharedfolder

KelleySS
Posts: 2
Joined: Wed Jun 13, 2018 4:06 pm

Re: Folder Error?

Postby KelleySS » Thu Jun 14, 2018 2:13 pm

No, I have not. I'll change it today and see if it runs tonight. Thanks.


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