Erratic Backups

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CanadaBlue
Posts: 4
Joined: Wed Jan 15, 2014 11:14 pm

Erratic Backups

Postby CanadaBlue » Mon Feb 05, 2018 11:01 pm

Hi, I am currently running FBackup Version 7.0 Build 206. Each day I make a backup copy of my Folder C:/Users/User to an external Hard Disk (F:). I find that every day, there are erratic errors recorded in the backup log: files "found" that should not be "found" (i.e., they haven't changed for ages and should not need recopying); files deleted that shouldn't be deleted (i.e. they are not on any excluded list or filter); and files that are subsequently not found during the Test, that have just been added. Sometimes, on subsequent days, missing or deleted files are added back in, then they are deleted another day...
As an example, here are two entries from today's log file:
[05/02/2018 8:10:39 AM] Added folder C:\Users\User\Documents\Church\AGC
[05/02/2018 8:14:10 AM] Warning: Folder "F:\C\Users\User\Documents\Church\AGC\" not found in backup, skipped.
Why was the folder added in the first place? It should not have been missing. Then, how can it not find the same folder that it has just added 4 minutes previously?
Here are two more:
[05/02/2018 8:13:51 AM] Deleting folder F:\C\Users\User
[05/02/2018 8:14:10 AM] F:\C\Users\User\Documents\ OK
How can it find a folder that has just (for some unknown reason) been entirely deleted at a higher level?
This seems to be a recent situation, since I did not register this problem before. Is there a simple explanation? DO I need to reload FBackup?
Thanks.

Softland
Posts: 1507
Joined: Thu May 23, 2013 7:57 am

Re: Erratic Backups

Postby Softland » Tue Feb 06, 2018 8:02 am

Hi,

Please send us the backup catalog (.fkc file) from the backup destination and also the last backup log file to info[at]fbackup[dot]com to analyze them and see the exact situation.

darrelj
Posts: 2
Joined: Sat Feb 10, 2018 2:11 am

Re: Erratic Backups

Postby darrelj » Sat Feb 10, 2018 6:06 am

Just wanted to ask. Say you have scheduled backup on a daily basis and there had been no changes that happens in the source drive . Will the next back up take the same time to finish .

Softland
Posts: 1507
Joined: Thu May 23, 2013 7:57 am

Re: Erratic Backups

Postby Softland » Tue Feb 13, 2018 12:25 pm

Hi,

What backup type did you select: Full or Mirror?

CanadaBlue
Posts: 4
Joined: Wed Jan 15, 2014 11:14 pm

Re: Erratic Backups

Postby CanadaBlue » Tue Feb 13, 2018 10:55 pm

Hi,
In response to your question, I selected a Mirror-type backup.
Thanks for your help...

CanadaBlue
Posts: 4
Joined: Wed Jan 15, 2014 11:14 pm

Re: Erratic Backups

Postby CanadaBlue » Sat Feb 17, 2018 2:19 pm

Hi Softland,
I responded to your question of 13th Feb., on the same date, thinking the question was directed towards me. However, on reflection, I think that your question may instead have been addressed to "Darrelj" who posted a slightly different question under this thread. a) Your question is very pertinent to his situation. b) In any case, you have my .fkc file, so shouldn't need to ask me that question. If I am right, you were looking for a response from him, not from me!
I therefore encourage "Darrelj" to reply to your question of Feb 13th, so that you may resolve his different question!
Thanks again for your investigations of our (different) problems, and I look forward to your resolutions.
Cheers.

Softland
Posts: 1507
Joined: Thu May 23, 2013 7:57 am

Re: Erratic Backups

Postby Softland » Thu Feb 22, 2018 8:56 am

Dear CanadaBlue,

We found the problem and we will fix it.


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