drive letter changed

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marksand
Posts: 7
Joined: Mon Sep 18, 2017 3:23 pm

drive letter changed

Postby marksand » Thu Dec 21, 2017 2:04 pm

I am running version 7.0.181. I back up my files onto an eternal hard drive F.
Today I got an error message that L drive does not exist. I don't even have a L drive.
I went back into Properties > Destination and change the drive back to F.
This happened to me once before. What might have caused this?

Softland
Posts: 1487
Joined: Thu May 23, 2013 7:57 am

Re: drive letter changed

Postby Softland » Fri Dec 22, 2017 12:57 pm

Hi,

Do you have multiple external drives?
When you connect them to your computer, does the backup destination changes in FBackup?

marksand
Posts: 7
Joined: Mon Sep 18, 2017 3:23 pm

Re: drive letter changed

Postby marksand » Fri Dec 22, 2017 2:01 pm

I have just the one external hard drive. Connects to PC USB port, H drive.
Like I said, twice ran I invoke FBackup, it thought I was using a non-existent L drive and gave me the error message.

Softland
Posts: 1487
Joined: Thu May 23, 2013 7:57 am

Re: drive letter changed

Postby Softland » Tue Jan 09, 2018 8:22 am

Hi,

Were you using recently something as L drive?
Can you reproduce this problem every time? so we can schedule a remote session to see what is happening?


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