Can't open ZIP files. Says either corrupt or "invalid" when trying to open

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LilesE
Posts: 1
Joined: Tue Jun 21, 2016 8:31 pm

Can't open ZIP files. Says either corrupt or "invalid" when trying to open

Post by LilesE »

See images (attached).
Schedule seems to work fine. Some of the zip files open fine. Some do not. Did not have this issue prior to version 6.
Image 1.png
Image 1.png (5.87 KiB) Viewed 3146 times
Bkup Log says "Warning: Decompression error" during the test but that is the only error or warning listed in the log.

Any assistance is greatly appreciated.

Adrian (Softland)
Posts: 1953
Joined: Thu May 23, 2013 7:57 am

Re: Can't open ZIP files. Says either corrupt or "invalid" when trying to open

Post by Adrian (Softland) »

Hi,

The message in the attachment is from Windows zip component which cannot handle large zip files.
Please use WinZip 9.1 or later to open large zip archives.

The decompression error from the log file indicates there could be a problem with the zip archive.
Please run an independent test for that backup by pressing the Test (F9) button.

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