Can't install Fbackup 5.5

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klopetra
Posts: 2
Joined: Wed Dec 02, 2015 2:49 am

Can't install Fbackup 5.5

Postby klopetra » Wed Dec 02, 2015 2:54 am

Hi,
Can help me please
i can't install fbackup 5.5 in windows 7 home Premium, it always Has Stopped working..

this is detil from error fbackup

Problem signature:
Problem Event Name: APPCRASH
Application Name: fbsetup-full.exe
Application Version: 5.5.839.0
Application Timestamp: 54d171fe
Fault Module Name: fbsetup-full.exe
Fault Module Version: 5.5.839.0
Fault Module Timestamp: 54d171fe
Exception Code: c000001d
Exception Offset: 00031350
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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Softland
Posts: 1564
Joined: Thu May 23, 2013 7:57 am

Re: Can't install Fbackup 5.5

Postby Softland » Wed Dec 02, 2015 1:49 pm

Hi,

Please make sure the file you downloaded has the same size as the one listed on our website.
Also make sure the antivirus/firewall does not block the execution of the setup.

klopetra
Posts: 2
Joined: Wed Dec 02, 2015 2:49 am

Re: Can't install Fbackup 5.5

Postby klopetra » Sat Dec 05, 2015 2:32 am

thanks,but i always stuck to install FBackup
and I have installed .net 3.5 before
Attachments
stuck.jpg
Stuck when install FBackup
stuck.jpg (30.5 KiB) Viewed 908 times

Softland
Posts: 1564
Joined: Thu May 23, 2013 7:57 am

Re: Can't install Fbackup 5.5

Postby Softland » Tue Dec 08, 2015 9:29 am

Hi,

Please try to install FBackup using the .msi installer:
http://www.fbackup.com/download/setup/fbsetup.msi


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