Bacukp .pst Outlook File

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fcodiaz
Posts: 5
Joined: Thu Jul 16, 2015 10:54 pm

Bacukp .pst Outlook File

Postby fcodiaz » Thu Jul 16, 2015 11:10 pm

Hi, can someone help me?
i have a weekly backup task, but when i check the result of the backup the .pst Outlook file doesn´t create correctly.. For example, if the real size is 1GB in the NAS the size is 0KB.

Softland
Posts: 1548
Joined: Thu May 23, 2013 7:57 am

Re: Bacukp .pst Outlook File

Postby Softland » Fri Jul 17, 2015 11:38 am

Hi,

Is there Outlook open?
Do you have the same problem if you close Outlook and run again the backup?
Do you get any warnings in the backup log?

fcodiaz
Posts: 5
Joined: Thu Jul 16, 2015 10:54 pm

Re: Bacukp .pst Outlook File

Postby fcodiaz » Fri Jul 17, 2015 4:11 pm

Hi,
Yes it is.. the result of the log is the next:

Warning: Skipping file C:\Users\Usuario\AppData\Local\Microsoft\Outlook\Outlook.pst
Source error (code 33). El proceso no tiene acceso al archivo porque otro proceso tiene bloqueada una parte del archivo. (C:\Users\Usuario\AppData\Local\Microsoft\Outlook\Outlook.pst).

Softland
Posts: 1548
Joined: Thu May 23, 2013 7:57 am

Re: Bacukp .pst Outlook File

Postby Softland » Mon Jul 20, 2015 12:24 pm

Hi,

Do you have the same problem if you close Outlook and run again the backup?

fcodiaz
Posts: 5
Joined: Thu Jul 16, 2015 10:54 pm

Re: Bacukp .pst Outlook File

Postby fcodiaz » Tue Jul 21, 2015 5:34 pm

Hi, yes i have the same problem..

Softland
Posts: 1548
Joined: Thu May 23, 2013 7:57 am

Re: Bacukp .pst Outlook File

Postby Softland » Wed Jul 29, 2015 12:27 pm

Something is still using the .pst file while FBackup tries to back-up. Can you make sure that Outlook is closed (i.e. from task manager) before running the backup again?

AnotherUser
Posts: 2
Joined: Thu Jul 30, 2015 6:09 am

Re: Bacukp .pst Outlook File

Postby AnotherUser » Thu Jul 30, 2015 6:14 am

Quote from main page: "If a file is in use by another program at the time of the backup, FBackup will still be able to back up that file, because it uses the Volume Shadow Service that Windows provides. So, as long as you're using Windows 8, 7, Vista, XP, 2008/2003 Server (32/64-bit), FBackup will back up those open files. As an example, you will be able to back up your Outlook emails and settings without closing the program first."

Shouldn't fbackup be able to make the backup in such cases?

fcodiaz
Posts: 5
Joined: Thu Jul 16, 2015 10:54 pm

Re: Bacukp .pst Outlook File

Postby fcodiaz » Wed Aug 26, 2015 9:08 pm

Thanks for your answers... on this time i was checking the process, and i had the same result, i verified from task manager and the aplication was close but the .pst file doesn't backup correctly.
and also, i checked if the aplication makes the backup again, but it doesn't run.

there's another way to configure the task?

Softland
Posts: 1548
Joined: Thu May 23, 2013 7:57 am

Re: Bacukp .pst Outlook File

Postby Softland » Fri Aug 28, 2015 9:13 am

Hi,

@AnotherUser: That is correct, but if the Volume Shadow copy service is not working properly, backing open files could fail.

@fcodiaz: If Outlook is closed and FBackup still cannot back up the .pst file, can you manually copy it to another location?

fcodiaz
Posts: 5
Joined: Thu Jul 16, 2015 10:54 pm

Re: Bacukp .pst Outlook File

Postby fcodiaz » Wed Oct 28, 2015 4:32 pm

Hi Sofland.. Yes i can to copy .pst files to another location... :geek:


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