Backup fails

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cwballard
Posts: 3
Joined: Wed Oct 26, 2016 1:02 am

Backup fails

Postby cwballard » Wed Oct 26, 2016 1:06 am

My new backup does not complete with the following error:

[10/25/2016 5:55:29 PM] Added file C:\Users\cwbal\Videos\Drone\DJI_0001.JPG
[10/25/2016 5:55:29 PM] Added file C:\Users\cwbal\Videos\Drone\DJI_0005.JPG
[10/25/2016 5:55:57 PM] Added file C:\Users\cwbal\Videos\Drone\DJI_0005.MOV
[10/25/2016 5:56:09 PM] Warning: Skipping file C:\Users\cwbal\Videos\Drone\DJI_0006.MOV
Destination error (code 2). The system cannot find the file specified. (E:\Backup 2016_10_24\C\Users\cwbal\Videos\Drone\DJI_0006.MOV). E:\Backup 2016_10_24\C\Users\cwbal\Videos\Drone\DJI_0006.MOV.
[10/25/2016 5:56:09 PM] Added folder C:\Users\cwbal\Videos\Transfer Utility LE
[10/25/2016 5:56:09 PM] Added folder C:\Users\cwbal\Videos\Transfer Utility LE\TULE_AVCHD
[10/25/2016 5:56:09 PM] Warning: Skipping folder C:\Users\cwbal\Videos\Transfer Utility LE\TULE_AVCHD\20141106
Destination error (code 2). The system cannot find the file specified. (E:\Backup 2016_10_24\C\Users\cwbal\Videos\Transfer Utility LE\TULE_AVCHD\20141106).
[10/25/2016 5:56:16 PM] Closing file "C:\Users\cwbal\AppData\Roaming\Softland\FBackup 6\Catalogs\Backup 2016_10_25.fkc"
Backup aborted. Reason:
The system cannot find the file specified
Files skipped: 1
Next scheduled backup: Not scheduled
Backup aborted after 2:10 minute(s) at 10/25/2016 5:56:16 PM with 1 error(s), 2 warning(s)
[10/25/2016 5:56:43 PM] Closing file "C:\Users\cwbal\AppData\Roaming\Softland\FBackup 6\FBackup.hst"

The files do exist.

Softland
Posts: 1521
Joined: Thu May 23, 2013 7:57 am

Re: Backup fails

Postby Softland » Thu Oct 27, 2016 8:24 am

Hi,

Do you have the latest version of FBackup 6.2.246?

cwballard
Posts: 3
Joined: Wed Oct 26, 2016 1:02 am

Re: Backup fails

Postby cwballard » Thu Oct 27, 2016 11:40 pm

Yes it is FBackup 6.2.246

[10/25/2016 5:54:06 PM] FBackup 6.2.246
[10/25/2016 5:54:06 PM] C:\Program Files (x86)\Softland\FBackup 6\bBackup.exe /GUI {11111111-1111-1111-1111-222222222222} /JOB {43717F08-1781-41B0-B37F-C90A3BC961DF}
[10/25/2016 5:54:06 PM] Search for "Warning: " and "Error: " to locate warnings and errors in this log file
[10/25/2016 5:54:06 PM] Operating system: Windows 10 Home (Build )
Processor[0] : Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz
Processor[1] : Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz
Processor[2] : Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz
Processor[3] : Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz
Physical memory (free/total) : 2487 MB/6065 MB
User : CHUCKACER\chuck
Admin/BkPriv/RePriv : True/True/True
IsWOW64 : True
Locale : English (United States)
Installed antiviruses:
Windows Defender
McAfee Anti-Virus and Anti-Spyware

Softland
Posts: 1521
Joined: Thu May 23, 2013 7:57 am

Re: Backup fails

Postby Softland » Fri Oct 28, 2016 11:20 am

Hi,

Do you have the same problem for all files?
Are there any special permissions of those folders?

cwballard
Posts: 3
Joined: Wed Oct 26, 2016 1:02 am

Re: Backup fails

Postby cwballard » Mon Oct 31, 2016 11:48 pm

Many files work, as far as I can tell there is nothing different about the failing files. Most files in the same directory are copied fine. See the portion of the log in my first post.

Softland
Posts: 1521
Joined: Thu May 23, 2013 7:57 am

Re: Backup fails

Postby Softland » Wed Nov 02, 2016 9:17 am

Hi,

When you run again the backup, are the same files skipped again?


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