FBackup Forum » Troubleshooting

Giveaway - 50 licenses for Backup4all Pro

We are organizing a giveaway, where 50 licenses for Backup4all Professional (total value of $2500) will be given to 50 users. All you have to do is create a video tutorial about FBackup and upload it to Youtube - there is no drawing so as long as there are licenses left from those 50, you will receive one too. Here are the details: Backup4all Giveaway.

Win7 to XP - Email (Windows Live)

(5 posts)

  1. Midnight Mick

    Member
    Joined: Jan '10
    Posts: 2

    This was to test FBackup.

    I use Win7 Pro x64.
    I made a backup on an external drive of my Email (Windows Live Mail) - I selected "Windows Mail" from the drop down list in FBackup.

    On a separate machine with XP freshly installed (fully updated) I installed Windows Live Mail & then FBackup.

    I attached the external drive and tried to perform a restore of my Email.

    FBackup was unable to do this, causing my system to hang (explorer crashed).

    Why would I not be able to restore in this situation please?

    Posted 2 years ago #

  2. Admin

    Administrator
    Joined: Oct '08
    Posts: 1,351

    Hi,

    Please send us by email (to: info[at]fbackup[dot]com) the restore log from View->Job logs->Last Restore Log.

    Posted 2 years ago #

  3. Midnight Mick

    Member
    Joined: Jan '10
    Posts: 2

    I'll have to recreate as I used Acronis to restore the operating system.

    Posted 2 years ago #

  4. vaf001

    Member
    Joined: Oct '11
    Posts: 1

    In Win 7(x64) I have made BackUp for mine WinMail, then have removed some messages in mail and further have restored mail from a backup copy. After restoration I haven't found remote messages? Thank you.

    Posted 4 months ago #

  5. Admin

    Administrator
    Joined: Oct '08
    Posts: 1,351

    Hi,

    We would like to investigate the problem you have.
    Please send us:
    - the last backup log from View->Job Logs->Last backup log
    - the last restore log from View->Job Logs->Last restore log
    - the backup catalog (.fkc)file from View->Open Folder->Catalog Folder.
    Put these files into a zip archive and send it to info[at]fbackup[dot]com

    Posted 4 months ago #

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