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Outlook Express Errors During Backup

(5 posts)
  1. msc

    Member
    Joined: Jul '10
    Posts: 57

    Since last program update approximately 7/1/10, I have been consistently getting Warnings when running the Outlook Express backup job under certain circumstances only (described in A-D below). On 7/6/10, I wrote directly to FBackup Support at Softland Products and sent my last Outlook Express backup log.

    The Warnings occur only under the following Outlook Express backup job configuration:
    A) "Clear Backup" is OFF
    B) If "Remove Excluded or Deleted Files from Backup" is ON, I get 5 warnings during the Testing phase of BACKUP Outlook Express (Not RESTORE).
    (Warnings: (5) "folders not found in backup, skipped.")
    C) If "Remove Excluded or Deleted Files from Backup" is OFF, I DO NOT get any warnings during the Testing phase of BACKUP Outlook Express (Not RESTORE).
    (I am using the Outlook Express Plug-in)
    D) This is not happening on my other 4 Backup Jobs.

    The administrator said there is a problem with the Outlook Express Plug-In, and it will be corrected in the next program update, within a month.

      Any idea if and when this will be corrected and the update released?

    Thank you...

    Posted 1 year ago #
  2. Admin

    Administrator
    Joined: Oct '08
    Posts: 1,351

    Hi,

    The Outlook Express problem is fixed in the latest build (215).

    Posted 1 year ago #
  3. msc

    Member
    Joined: Jul '10
    Posts: 57

    I installed build 215 and am having EXACTLY the same errors (warnings) on EVERY backup under EXACTLY the same settings as described in A & B above (in Outlook Express backup only).

    The problem does not seem to be fixed.

    I can do successful backups, but I must do a Clear Backup first, (and un-check Remove Excluded Files) which as you know, takes MUCH longer. (as described in C & D above)

    What do you recommend? Can this be fixed?

    Posted 1 year ago #
  4. Admin

    Administrator
    Joined: Oct '08
    Posts: 1,351

    Hi,

    Please send us: the last backup log from View->Job Logs->Last backup log and the backup catalog from View->Open Folder->Catalog folder to info[at]fbackup[dot]com
    Put the files into a zip archive.

    Posted 1 year ago #
  5. Admin

    Administrator
    Joined: Oct '08
    Posts: 1,351

    Hi,

    The problem was fixed in build 218.

    Posted 1 year ago #

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