Backup forum - FBackup » Troubleshooting

Launching FB

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  1. dpraven

    new member
    Joined: Feb '10
    Posts: 4

    When I double clicked on FB short cut, I get a breif splash screen and the the program quits, I reinstaled FB 4 and get the same thing.
    It orginally installed properly but since I ran SP3 on the computer i am having problems.

    Posted 7 months ago #

  2. Admin

    admin
    Joined: Oct '08
    Posts: 621

    Hi,

    What version of FBackup do you use?

    Posted 7 months ago #

  3. dpraven

    new member
    Joined: Feb '10
    Posts: 4

    4.4 build 188

    Posted 6 months ago #

  4. Admin

    admin
    Joined: Oct '08
    Posts: 621

    Hi,

    Please go to: "C->Documents and Settings->"current user"->Application Data->Softland" and rename the "FBackup 4" folder.
    Try again to run FBackup. Do you still have the problem?

    Posted 6 months ago #

  5. dpraven

    new member
    Joined: Feb '10
    Posts: 4

    Ok, 1. I have remoteing in to a computer out of state, the computer is a windows-xp, I checked the path you suggested but i don't find the Applications Data folder at all!

    I also checked on this xp computer no luck, what i am tring to do is setup an auto backup to a net drive, for m,t,w,t,f,s,s1,s2,s3,s4,s5 and keep an auto backup for 30 before it over writes.

    Posted 6 months ago #

  6. Admin

    admin
    Joined: Oct '08
    Posts: 621

    Hi,

    Please see if that folder is not hidden.

    Posted 6 months ago #

  7. dpraven

    new member
    Joined: Feb '10
    Posts: 4

    Ok, sorry it was hidden, however if I try to schedule a backup, the same thing happens.
    I would like to schedule a backup to keep a rolling 31 days, ie d1 d2 d3 ... d31 and then start back with day 1. I am trying to backup to a remote network drive. What am I doing wrong in the schedule that cause the problem? I didn't set "LOAD" is that the problem. I set it to delete the file before the backup starts. I can send you the script if that would help that is causing the problem.
    Thanks Dave

    Posted 6 months ago #

  8. Admin

    admin
    Joined: Oct '08
    Posts: 621

    Hi,

    The initial problem reported in this post was about FBackup not starting.
    It seems that problem is solved now.

    For the scheduler problem, please send us (to info[at]fbackup[dot]com)
    - the .fkc catalog file for that job. You can find the .fkc file if you go to View->Open folder->Destination folder.
    - the .log file for the last backup job. To find it, please go to: View->Job Logs->Last Backup Log.
    - the schedule task for this job. You can find it if you go to: Start->Control Panel->Scheduled Tasks
    - the SchedLgU.Txt file from C:Windows.
    Put the files into a zip archive.

    Posted 6 months ago #

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