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fbackup not running

(8 posts)

  1. arcarter

    Member
    Joined: Apr '09
    Posts: 31

    I just installed the latest version. When I tried to run the program nothing happened it will not start. How can I get a previous version of the software ???

    Posted 2 years ago #

  2. arcarter

    Member
    Joined: Apr '09
    Posts: 31

    I was able to get a copy of Fbackup 4.1.139. I uninstalled ver 4.2 and reinstalled the older version and this one works.

    Posted 2 years ago #

  3. Admin

    Administrator
    Joined: Oct '08
    Posts: 1,351

    Hi,

    We never had such problems before. What edition of Windows do you use?
    Have you received any errors during installation?

    Posted 2 years ago #

  4. arcarter

    Member
    Joined: Apr '09
    Posts: 31

    I am running the following
    Computer:
    Operating System Microsoft Windows XP Home Edition
    OS Service Pack Service Pack 3
    Internet Explorer 7.0.5730.13 (IE 7.0)
    DirectX 4.09.00.0904 (DirectX 9.0c)

    Components Version:
    Common Controls 6.00
    Internet Explorer 7.0.5730.13 (IE 7.0)
    Outlook Express 6.00.2900.5512 (xpsp.080413-2105)
    Windows Media Player 10.00.00.3646
    Windows Messenger 4.7.3001
    MSN Messenger -
    Internet Information Services (IIS) -
    .NET Framework 3.5.30729.1 built by: SP
    Novell Client -
    DirectX 4.09.00.0904 (DirectX 9.0c)
    OpenGL 5.1.2600.5512 (xpsp.080413-0845)
    ASPI 9,0,9,7759

    Ver. 4.1.139 is running properly .
    The installation of ver 4.2.142 went the same as previous versions including having to end the process for the scheduler before it could copy the replacement file.
    Then when I went to start the program nothing happened. There were no error messages. When I removed that version and went back to the previous version I have 4.1.139 everything is working properly again

    Posted 2 years ago #

  5. Admin

    Administrator
    Joined: Oct '08
    Posts: 1,351

    Hi,

    Please try again using FBackup 4.2 build 145. Do you still have the problem?

    Posted 2 years ago #

  6. arcarter

    Member
    Joined: Apr '09
    Posts: 31

    No this version doesn't work either I had the Task Manager running when I started it. The program then ended immediately with no error messages

    Posted 2 years ago #

  7. arcarter

    Member
    Joined: Apr '09
    Posts: 31

    Is there any command line option that I can use to get a log file of what is happening. Or rather not happening when I try to start the program??

    Posted 2 years ago #

  8. Admin

    Administrator
    Joined: Oct '08
    Posts: 1,351

    Hi,
    We will continue the discussion by email sending you the files and the instructions about how to obtain a debug log.

    Posted 2 years ago #

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