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Giveaway - 50 licenses for Backup4all Pro

We are organizing a giveaway, where 50 licenses for Backup4all Professional (total value of $2500) will be given to 50 users. All you have to do is create a video tutorial about FBackup and upload it to Youtube - there is no drawing so as long as there are licenses left from those 50, you will receive one too. Here are the details: Backup4all Giveaway.

  1. javagrog

    Member
    Joined: Nov '10
    Posts: 4

    I am a first time user, so I apologize if this is a basic question. I backed up "my documents" folder and am now trying to restore it. I keep getting the following error message "cannot find 1_c.zip Please select another path to this file/folder".

    I have tried to restore using different options such as use original location, choose another location and still get the same error.

    Any help is much appreciated, thanks

    Using Windows XP...ini log is below:
    [GENERAL]
    ICON_INDEX=0
    JOB_GUID={CDA75C44-1D49-4E11-950B-952D336C33B1}
    DESCRIPTIONLINES=0
    FILE_NAME=my docs backup
    DEST_BKC_NAME=my docs backup.fkc
    CACHE_BKC_NAME=my docs backup.fkc
    LAST_BACKUP_LOG=C:\Documents and Settings\Owner\Application Data\Softland\FBackup 4\Logs\my docs backup_20101115112223.backup.log
    LAST_TEST_LOG=
    LAST_RESTORE_LOG=C:\Documents and Settings\Owner\Application Data\Softland\FBackup 4\Logs\my docs backup_20101116090909.restore.log
    LAST_CLEANUP_LOG=
    WAS_BACKUP=no
    ASK_FOR_BACKUP_LABEL=no
    TEST_AFTER_BACKUP=yes
    DELETE_SOURCES_AFTER_BACKUP=no
    DELETE_EMPTY_DIR_AFTER_BACKUP=no
    USE_LOCAL_BKC=yes
    CREATE_ZIPS_IN_TEMP=no
    CREATE_INDEPENDENT_SPLITS=no
    SPLIT_DYNAMIC=no
    SHOW SCHEDULER WORNINGS=no
    SHOW SCHEDULER LOAD DISC=no
    ABORT_BACKUP_WHEN_SOURCE_IS_NA=no
    CAN_BACKUP_OPEN_FILES=yes
    TEMP_STORE_IN_MEM=yes
    CATALOG_VERSION=SQLite format 3
    BACKUP_PASSWORD=
    BACKUP_AS_ENCRIPTION=no
    KEY_LENGTH=1
    WINZIP_COMPATIBLE=yes
    CUSTOMIZER_ID={E46BA7E0-17DB-4FF8-8D16-DC0FEA7CF865}
    PERMANENT_ID={E46BA7E0-17DB-4FF8-8D16-DC0FEA7CF865}

    [ADVANCED]
    BACKUP_EXECUTION_PRIORITY=normal
    NOTIFICATION_SOUNDS_ENABLED=no
    OK_SOUND_FILE=
    USE_SYSTEM_OK_SOUND=yes
    NO_OK_SOUND=no
    WARNING_SOUND_FILE=
    USE_SYSTEM_WARNING_SOUND=yes
    NO_WARNING_SOUND=no
    ERROR_SOUND_FILE=
    USE_SYSTEM_ERROR_SOUND=yes
    NO_ERROR_SOUND=no
    NOTIFICATION_EMAIL_ENABLED=no
    SEND_LOG=no
    ZIP_LOG=no
    TO_ADDRESS=
    SUCCESS_EMAIL_FILE=
    USE_DEFAULT_SUCCESS_EMAIL=yes
    DONT_USE_SUCCESS_EMAIL=no
    SUCCESS_TEST_EMAIL_FILE=
    USE_TEST_DEFAULT_SUCCESS_EMAIL=yes
    DONT_USE_TEST_SUCCESS_EMAIL=no
    USE_CLEANUP_DEFAULT_SUCCESS_EMAIL=yes
    SUCCESS_CLEANUP_EMAIL_FILE=
    DONT_USE_CLEANUP_SUCCESS_EMAIL=no
    WARNING_EMAIL_FILE=
    USE_DEFAULT_WARNING_EMAIL=yes
    DONT_USE_WARNING_EMAIL=no
    WARNING_TEST_EMAIL_FILE=
    USE_TEST_DEFAULT_WARNING_EMAIL=yes
    DONT_USE_TEST_WARNING_EMAIL=no
    USE_CLEANUP_DEFAULT_WARNING_EMAIL=yes
    WARNING_CLEANUP_EMAIL_FILE=
    DONT_USE_CLEANUP_WARNING_EMAIL=no
    ERROR_EMAIL_FILE=
    USE_DEFAULT_ERROR_EMAIL=yes
    DONT_USE_ERROR_EMAIL=no
    ERROR_TEST_EMAIL_FILE=
    USE_TEST_DEFAULT_ERROR_EMAIL=yes
    DONT_USE_TEST_ERROR_EMAIL=no
    USE_CLEANUP_DEFAULT_ERROR_EMAIL=yes
    ERROR_CLEANUP_EMAIL_FILE=
    DONT_USE_CLEANUP_ERROR_EMAIL=no
    ZIP_LGP=
    ZIP_LOG_AES=no
    ZIP_LOG_AES_LEN=1
    REGISTRYBACKUP=1
    RESET_ARCHIVE_BIT=no
    INDEPENDENT_ZIP=no
    COMPRESSION=MEDIUM
    COMPRESS_MIRROR=no
    DISPLAIED_VOLUME_UNIT=GBytes
    SPAN_TYPE=Automatic
    SPAN_FILE_NBR=0
    VERIFY=1
    FULL_PREFIX=
    DIFF_PREFIX=
    INC_PREFIX=
    COMPRESSION FILTER=*.zip|*.rar|*.mp3|*.avi|*.7z|*.gif|*.png|*.jpeg|*.jpg|*.mpg|*.gz|*.gzip|*.mov|*.swf
    MIRROR_FOLDER_PREFIX=
    SUFFIX=
    BACKUP_ACL=1
    MAX_VOLUME_SIZE=1

    [BACKUP_TYPE]
    TYPE=0
    LIMIT_TYPE=2
    MAX_BK_NO_LIMIT=1
    MAX_FLS_LIMIT=3
    DIFF_MERGE_CONDITION=1
    DIFF_MAX_RATIO=50
    DIFF_MAX_SIZE=100
    DIFF_SIZE_UNIT=2
    INC_MERGE_CONDITION=0
    INC_MAX_RATIO=50
    INC_MAX_SIZE=100
    INC_SIZE_UNIT=2
    PROC_DEL_MIRROR_FOLDER=no
    EXC_NETWORK_FILES=no
    SAVE_MIRROR_FOLDER=yes
    SMART_MIRROR=yes
    JUST_MIRROR=yes
    SORT MIRROR FILES=no
    COPY_ALT_STREAM=no
    COPY_SEC_PERM=no
    MERGE_INCREMENTALS=no
    DO_SPLIT_MIRROR_FILES=no
    CUSTOM_TYPE_NEW=0
    CUSTOM_DLL_NAME=
    CUSTOM_DLL_DESC=

    [DESTINATION]
    LAN_USER=
    LAN_PASSWORD=
    LAN_USE_WIN_AUTHEN=yes
    LAN_FORCE_DISC=yes
    HDD_PATH=C:\Documents and Settings\Owner\My Documents\Restored Docs\
    CD_PATH=\
    LAN_PATH=\
    REM_PATH=\
    USB_PATH=\
    USB_SN=0
    USE_USB_SN=yes
    REM_SN=0
    USE_REM_SN=no
    ENABLE_USB_SPAN=no
    USE_DEFAULT_CD_LABELING=-1
    USE_DEFAULT_REM_LABELING=-1
    TYPE=HDD
    USE_UDF=no
    CD_SPEED=0
    ERASE_CD_BEFORE_WRITE=no
    ERASE_REMOVABLE=no
    EXTERNAL_ASPI=no
    KEY_REMOVABLE_VOLUME_LABEL=
    KEY_CD_VOLUME_LABEL=
    FTP_CONFIG_GUID=
    FTP_CONFIG_NAME=
    FTP_HOST=:21
    FTP_DEST=
    FTP_USER=
    FTP_PASSWORD=
    FTP_LIMIT_UP=0
    FTP_LIMIT_DOWN=0
    FTP_UP_LIMIT=200
    FTP_DOWN_LIMIT=200
    FTP_SSL_SUPPORT=utNoTLSSupport
    FTP_PASSIVE_MODE=1
    FTP_USE_PASSIVE_IP=0
    FTP_USE_XCRC=1
    FTP_USE_RESUME=1
    FTP_MAX_FILE_SIZE=2027
    FTP_MAX_FILE_SIZE_UNIT=2
    FTP_TIMEOUT=15
    FTP_PROXY_TYPE=fpcmNone
    FTP_PROXY_HOST=:80
    FTP_PROXY_USER=
    FTP_PROXY_PASSWORD=
    SFTP_CONFIG_GUID=
    SFTP_CONFIG_NAME=
    SFTP_HOST=:22
    SFTP_DEST=
    SFTP_USER=
    SFTP_PASSWORD=
    SFTP_PRIVKEY_NONE=yes
    SFTP_PRIVKEY_FILE=no
    SFTP_PRIVKEY_FILEPATH=
    SFTP_PRIVKEY_FILEPASS=
    SFTP_PRIVKEY_PERSCERT=no
    SFTP_PRIVKEY_PERSCERT_HASH=
    SFTP_LIMIT_UP=no
    SFTP_LIMIT_DOWN=no
    SFTP_UP_LIMIT=200
    SFTP_DOWN_LIMIT=200
    SFTP_VERIFY_HOST_KEY=no
    SFTP_TIMEOUT=15
    SFTP_MAX_FILE_SIZE=2027
    SFTP_MAX_FILE_SIZE_UNIT=2
    SFTP_AUTHENTICATIONS=sshAuthPublicKey,1;sshAuthPassword,1;
    SFTP_CHIPERS=sshCipAes128CTR,1;sshCipAes192CTR,1;sshCipAes256CTR,1;sshCipArcFour256,1;sshCipArcFour128,1;sshCipAes128,1;sshCipAes192,1;sshCipAes256,1;sshCip3Des,1;sshCipArcFour,1;sshCipBlowFish,1;sshCipCast128,1;sshCipDes,1;sshCipNone,1;sshCipTwoFish256,0;sshCipTwoFish192,0;sshCipTwoFish128,0;sshCipSerpent256,0;sshCipSerpent192,0;sshCipSerpent128,0;sshCipIdea,0;sshCipDesCtr,0;sshCipBlowFishCtr,0;sshCipTwoFish128Ctr,0;sshCipTwoFish192Ctr,0;sshCipTwoFish256Ctr,0;sshCipSerpent128Ctr,0;sshCipSerpent192Ctr,0;sshCipSerpent256Ctr,0;sshCipIdeaCtr,0;sshCipCast128Ctr,0
    SFTP_MACS=sshMacSha1,1;sshMacMd5,1;sshMacUmac64,1;sshMacRipeMD160,1;sshMacNone,0;sshMacSha1_96,0;sshMacMd5_96,0;sshMacRipeMD,0;sshMacRipeMD_OpenSSH,0;sshMacSha256,0;sshMacSha256_96,0;sshMacUmac32,0;sshMacUmac96,0;sshMacUmac128,0
    SFTP_COMPRESSIONS=sshCompNone,1;sshCompZlib,0

    [MODIFIED_RULES]
    PROPERTIES_TO_CONSIDER=[fpSize, fpModified, fpCreation, fpReadOnly, fpArchive, fpHidden, fpSystem]
    USE_ONLY_ARCHIVE_BIT=no

    [FILTER]
    FILTERS_COUNT=1

    [FILTER_0]
    FILTER_GUID={309EE7A8-096A-4481-ACCB-EE0297759729}
    FILTER=Temporary Files - use as exclude
    IS_DEFAULT=yes
    IS_LOCKED=no
    ADD_TO_NEW_JOBS=yes
    ADD_TO_NEW_JOBS_AS_INCLUDE=no
    USE_FILE_DATES=no
    FILE_DATE_OPERATOR=>=
    FILE_DATE_COMPARISON_TYPE=Date modified
    FILE_DATE_START=today
    FILE_DATE_END=11-06-2008 00:00:00
    USE_FILE_MASK=yes
    FILE_MASKS=*.tmp|*.temp|*.bak|*.chk|*.fkc-journal
    USE_FOLDER_MASK=no
    FOLDER_MASKS=
    USE_FILE_SIZE=no
    FILE_SIZE_VALUE=50
    FILE_SIZE_UNIT=MBytes
    FILE_SIZE_OPERATOR=<=
    USE_FILE_ATTRIBUTES=no
    QUICK_FILE_ATTRIB_INDEX=0
    FILE_ATTRIB=0000000000000
    IS_INCLUDE_FLT=no
    ACTIVE=yes

    [RUNAFTER]
    SPECIAL=2
    ENABLED=2
    RUN_ONCE=2
    ABORT_ON_FAIL=2
    RUN_ERROR=2
    RUN_WARN=2
    RUN_SUCC=1
    RUN=
    SPECIAL_ACTION=0

    [RUNBEFORE]
    SPECIAL=2
    ENABLED=2
    RUN_ONCE=2
    ABORT_ON_FAIL=2
    RUN_ERROR=2
    RUN_WARN=2
    RUN_SUCC=2
    RUN=
    SPECIAL_ACTION=0

    [SOURCES]
    ROOTLINES=1
    ROOTLINES1=C:\Documents and Settings\Owner\My Documents
    EXCLUDEITEMS1=0
    OVERRIDEITEMS1=0

    Posted 1 year ago #
  2. Admin

    Administrator
    Joined: Oct '08
    Posts: 1,492

    Hi,

    What happens after you indicate the exact location of that file? (1_c.zip)

    Posted 1 year ago #
  3. javagrog

    Member
    Joined: Nov '10
    Posts: 4

    It keeps telling me it can't find that file. I have tried the "use another location" feature to restore the backup and get the same error. I have also tried selecting just a single file from the backup to restore and get the same error message. Here is the log it gives me.

    [11/17/2010 9:35:28 AM] FBackup 4.5.232
    [11/17/2010 9:35:28 AM] Restoring files from backup "Shared docs folder", start time 11/17/2010 9:35:28 AM
    [11/17/2010 9:35:28 AM] Operating system: Windows XP Home Edition Service Pack 2 (build 2600)
    Processor[0] : Intel(R) Pentium(R) 4 CPU 2.53GHz
    Physical memory (free/total) : 67 MB/503 MB
    Display (res/color/DPI) : 1280X960/32 bit/96
    System font (name/height/size/charset) : Tahoma/-11/8/1
    Admin/BkPriv/RePriv : True/True/False
    IsWOW64 : False
    Locale : English (United States)

    [11/17/2010 9:35:28 AM] Processing zip file C:\Documents and Settings\Owner\My Documents\Dad Stuff\Shared docs folder\1_C.zip
    Waiting for user input
    Cannot find "C:\Documents and Settings\Owner\My Documents\Dad Stuff\Shared docs folder\1_C.zip".
    Please select another path to this file/folder and Retry.
    Restored 0 file(s) and 0 folder(s)
    Restore operation finished at 11/17/2010 9:35:40 AM with 1 errors

    Posted 1 year ago #
  4. javagrog

    Member
    Joined: Nov '10
    Posts: 4

    I had to do a destructive reformat on the computer, so things may not be mapped exactly as they were before.

    Posted 1 year ago #
  5. Admin

    Administrator
    Joined: Oct '08
    Posts: 1,492

    Hi,

    Is the file here? C:Documents and SettingsOwnerMy DocumentsDad StuffShared docs folder1_C.zip

    Posted 1 year ago #
  6. javagrog

    Member
    Joined: Nov '10
    Posts: 4

    No, it's not there. I also did a search on the computer for that file and it doesn't show up anywhere. Is there anyway to restore the files without being able to locate that one?

    Posted 1 year ago #
  7. Admin

    Administrator
    Joined: Oct '08
    Posts: 1,492

    Hi,

    That file is the one that contain your backup.
    If you cannot find it, that means it was manually deleted and you cannot restore your files without that file.

    Posted 1 year ago #

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