FBackup Forum » Troubleshooting

Giveaway - 50 licenses for Backup4all Pro

We are organizing a giveaway, where 50 licenses for Backup4all Professional (total value of $2500) will be given to 50 users. All you have to do is create a video tutorial about FBackup and upload it to Youtube - there is no drawing so as long as there are licenses left from those 50, you will receive one too. Here are the details: Backup4all Giveaway.

  1. swa11ace

    Member
    Joined: Jul '11
    Posts: 3

    I have 2 external drives (Y and Z). When I select an external drive I can select Y and chose a folder, then save the backup set.

    When I add a 2nd backup set and try to select Z as my external drive, it reverts back to Y after pressing save.

    In the summary, my 2 backup sets both point to Y. I want 1 to go to Y and 1 to go to Z.

    Help would be appreciated - I love the software.

    Steve

    Posted 10 months ago #
  2. swa11ace

    Member
    Joined: Jul '11
    Posts: 3

    I dug through the ini files that are created. It is using a USB Serial number - and it gets set to the same values for each backup set.

    Could this be related to the fact that my 2 USB drives are plugged into a powered hub?

    Posted 10 months ago #
  3. Admin

    Administrator
    Joined: Oct '08
    Posts: 1,492

    Hi,

    What version of FBackup do you use?
    What OS do you have?

    Posted 10 months ago #
  4. swa11ace

    Member
    Joined: Jul '11
    Posts: 3

    4.6 Build 254
    Windows XP Professional SP 3

    Thanks.

    Posted 10 months ago #
  5. Admin

    Administrator
    Joined: Oct '08
    Posts: 1,492

    Hi,

    I don't have an USB hub to test, please see if you have the same problem if you connect those devices (Y and Z) to the USB computer ports.

    Posted 10 months ago #
  6. ctscomp

    Member
    Joined: Aug '11
    Posts: 2

    Is there a solution or workaround for this problem? I have two identical external hard drives for separate Backup Jobs every other day. Even though I see the Drive letters and select them, it reverts back to the first Drive. They are Drive M: & T: respectively. They are directly connected. Using latest version of FBACKUP.

    Posted 9 months ago #
  7. Admin

    Administrator
    Joined: Oct '08
    Posts: 1,492

    Hi,

    We don't have such problems here.
    Can you give us access to your computer using TeamViewer to see what the problem is and fix it?

    Posted 9 months ago #
  8. ctscomp

    Member
    Joined: Aug '11
    Posts: 2

    What days/times are available?

    Posted 9 months ago #
  9. Admin

    Administrator
    Joined: Oct '08
    Posts: 1,492

    Hi,

    Please send us an email to info[at]fbackup[dot]com with your timezone, to see when we can connect. We are GMT+2

    Posted 9 months ago #

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