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Access Violation error

(8 posts)

  1. arcarter

    Member
    Joined: Apr '09
    Posts: 31

    I just installed the latest version 4.2.154 and received the following when I tried to start the program.

    Error: Access violation at 0x017C1C4C (tried to read from 0x0806F4C0E), program terminated.

    Tony

    Posted 2 years ago #

  2. Admin

    Administrator
    Joined: Oct '08
    Posts: 1,351

    Hi,

    Please download and install the latest version of FBackup 4.2 build 156

    Posted 2 years ago #

  3. arcarter

    Member
    Joined: Apr '09
    Posts: 31

    Downloaded and installed ver 156. Got the following error when I tried to start it...

    Error: Access violation at 0x018D1C4C (tried to read from 0x806F4C0E), program terminated

    uninstalled and went back to 4.1.139

    Tony

    Posted 2 years ago #

  4. arcarter

    Member
    Joined: Apr '09
    Posts: 31

    Has anyone looked at the last info I posted. It has been two weeks and there has been no response ..... Tony

    Posted 2 years ago #

  5. Admin

    Administrator
    Joined: Oct '08
    Posts: 1,351

    Hi,

    Sorry for the late answer.
    Please send us the last backup log with build 156 at info[at]fbackup[dot]com
    You can find it if you go to View->Job Logs->Last backup log.

    Posted 2 years ago #

  6. arcarter

    Member
    Joined: Apr '09
    Posts: 31

    I can't give you that information as I am unable to get the program to run. look at the post from a month ago the access violation happens when I try to start fbackup.
    I can't even get to the point to run a backup never mind get a log

    Posted 2 years ago #

  7. arcarter

    Member
    Joined: Apr '09
    Posts: 31

    I tried it again thinking maybe it would work but I received and access violation when I started the program I did not get to the point where I could start a backup.
    The error is as follows

    Error: Access Violation at 0x018E1C4C (tried to read from 0x806F4C0E), program terminated.
    I have gone back to the only version that seems to work for me 4.1.139.

    Can anyone do something to get this working for me. If not I will have to look for another backup program

    Posted 2 years ago #

  8. Admin

    Administrator
    Joined: Oct '08
    Posts: 1,351

    Hi,

    Please follow these steps for build 156:
    1. Download and extract DebugView
    2. Start DebugView
    3. Start FBackup.
    4. Send us the debug log to info[at]fbackup[dot]com

    Posted 2 years ago #

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