http://www.fbackup.com/forum/ Discussion forum for FBackup users. en Thu, 09 Feb 2012 18:23:49 +0000 http://www.fbackup.com/forum/topic/restore-folders-are-empty#post-3614 Thu, 09 Feb 2012 13:36:07 +0000 Admin 3614@http://www.fbackup.com/forum/ <p>Hi,</p> <p>When you restore, also please select the "Restore excluded and deleted files" option. </p> http://www.fbackup.com/forum/topic/restore-folders-are-empty#post-3611 Wed, 08 Feb 2012 10:47:13 +0000 Brammetje 3611@http://www.fbackup.com/forum/ <p>If i restore some files from my backup fb places the folders where i want to but there are no files in the folders...<br /> When i right-click on the backup file i have no backup log file, or if i go to view/job logs/last backup log it's greyed out.</p> <p>Maybe good to know.<br /> Had windows vista 32bit when i made the backup and now i'm running windows 7 64bit.<br /> The compname and language have been changed after upgrade. </p> http://www.fbackup.com/forum/topic/date-missing#post-3566 Fri, 20 Jan 2012 09:20:44 +0000 Admin 3566@http://www.fbackup.com/forum/ <p>Hi,</p> <p>We will think about your suggestion. </p> http://www.fbackup.com/forum/topic/date-missing#post-3562 Wed, 18 Jan 2012 09:12:51 +0000 agerbatin 3562@http://www.fbackup.com/forum/ <p>Only to be sure the last version was restored; to confirm I need to restore the selected file and check it; most backup softwares show restoring dates. </p> http://www.fbackup.com/forum/topic/date-missing#post-3558 Tue, 17 Jan 2012 12:42:51 +0000 Admin 3558@http://www.fbackup.com/forum/ <p>Hi,</p> <p>There is no date column displayed.<br /> Why do you need it?<br /> You have only one backup version to restore. </p> http://www.fbackup.com/forum/topic/date-missing#post-3557 Tue, 17 Jan 2012 12:09:42 +0000 agerbatin 3557@http://www.fbackup.com/forum/ <p>My backup file is not showing dates of the selected files in restore operation; how to solve that? </p> http://www.fbackup.com/forum/topic/restoring-problems#post-3089 Thu, 15 Sep 2011 09:51:40 +0000 Admin 3089@http://www.fbackup.com/forum/ <p>Hi,</p> <p>NTUSER.DAT is not a document file and you can skip it. You can also exclude it from the next backups. </p> http://www.fbackup.com/forum/topic/restoring-problems#post-3088 Tue, 13 Sep 2011 20:08:25 +0000 cartermmegan 3088@http://www.fbackup.com/forum/ <p>I have no idea what NTUSER.DAT is but I'm pretty sure I don't have a system backup.</p> <p>All I'm trying to restore are documents, pictures, videos...etc </p> http://www.fbackup.com/forum/topic/restoring-problems#post-3084 Tue, 13 Sep 2011 10:14:05 +0000 Admin 3084@http://www.fbackup.com/forum/ <p>Hi,</p> <p>Please note FBackup was not designed for system backup and you cannot overwrite files like NTUSER.DAT as it is in use by your OS.<br /> You should use FBackup for data files backup only. </p> http://www.fbackup.com/forum/topic/how-to-restore-from-previous-backups#post-3083 Tue, 13 Sep 2011 10:10:02 +0000 Admin 3083@http://www.fbackup.com/forum/ <p>Hi,</p> <p>Please note FBackup does not support the scenario you are trying to use with rotating hard drive destinations. That feature is available only in our commercial edition: Backup4all.<br /> The backup catalog is stored both locally and in destination. When you run again the backup to the second drive, the local catalog is overwritten, containing only information about the new files. </p> http://www.fbackup.com/forum/topic/restoring-problems#post-3078 Sat, 10 Sep 2011 17:41:44 +0000 cartermmegan 3078@http://www.fbackup.com/forum/ <p>I tried restoring through FBackup (from an FBackup compressed file) but it says it does not recognize the file. Then I tried the extraca all command. I keep getting the following error message:</p> <p>An unexpected errors is keeping youu from copying the file. If you continue to recieve this error, youu can use the error code to searc hfor help with this problme.</p> <p>Error 0x80004005: Unspecified Error</p> <p>NTUSER.DAT<br /> Type: DAT File<br /> Date Modified: 8/24/2011 6:58AM<br /> Size 21.0 MB.</p> <p>If I say Try Again, it always says to insert Disk 1 of 22. It won't skip either.</p> <p>Thank you for your help,</p> <p>Megan Carter </p> http://www.fbackup.com/forum/topic/how-to-restore-from-previous-backups#post-3077 Fri, 09 Sep 2011 07:55:47 +0000 RB 3077@http://www.fbackup.com/forum/ <p>Hello<br /> Is there a misunderstanding?:<br /> I have been using two different external harddisks taking Full backup.<br /> Therefore I have a full set of files from a backup one week ago on one of my external harddisks.<br /> Is this of any help ?</p> <p>Best regards</p> <p>RB </p> http://www.fbackup.com/forum/topic/how-to-restore-from-previous-backups#post-3076 Thu, 08 Sep 2011 14:15:09 +0000 Admin 3076@http://www.fbackup.com/forum/ <p>Hi,</p> <p>What is the backup type you use?<br /> Please note if you use the Full backup type, it does not keep track of file versions. A complete backup is created every time and the old backup is deleted.<br /> If you use the Mirror backup type, only new and modified files are copied over the old ones, but the old unchanged files are not deleted.<br /> In this case you can restore the files even if they were deleted. You just need to select the "Restore excluded and deleted files" option from the "Restore Wizard". </p> http://www.fbackup.com/forum/topic/how-to-restore-from-previous-backups#post-3075 Thu, 08 Sep 2011 06:50:12 +0000 RB 3075@http://www.fbackup.com/forum/ <p>The problem is that the missing folder does not exist on the latest version.<br /> How do I restore an older version of the backup ? </p> http://www.fbackup.com/forum/topic/how-to-restore-from-previous-backups#post-3067 Wed, 07 Sep 2011 10:16:55 +0000 Admin 3067@http://www.fbackup.com/forum/ <p>Hi,</p> <p>To restore a folder from backup, open FBackup, press Restore select "Choose/filter files and restore the latest version.<br /> Press Next and select which folder to restore.<br /> Press Finish. </p> http://www.fbackup.com/forum/topic/how-to-restore-from-previous-backups#post-3061 Tue, 06 Sep 2011 15:22:24 +0000 RB 3061@http://www.fbackup.com/forum/ <p>Need to restore a folder deleted on my harddisk.<br /> The folder exists on a previous backup (external harddisk).<br /> How can I solve this problem ? </p> http://www.fbackup.com/forum/topic/trouble-with-backup-on-ipod#post-2966 Wed, 10 Aug 2011 13:26:43 +0000 Admin 2966@http://www.fbackup.com/forum/ <p>Hi,</p> <p>Normally, you should be able to do that, but I cannot tell you how. That procedure is not related to FBackup. </p> http://www.fbackup.com/forum/topic/trouble-with-backup-on-ipod#post-2962 Wed, 10 Aug 2011 11:29:54 +0000 lovelychihuahua 2962@http://www.fbackup.com/forum/ <p>This is my greatest fear. </p> <p>If the files have been deleted, is there any way at all to recover them? I have not used the ipod since the mishap happened. </p> http://www.fbackup.com/forum/topic/trouble-with-backup-on-ipod#post-2951 Tue, 09 Aug 2011 12:36:00 +0000 Admin 2951@http://www.fbackup.com/forum/ <p>Hi,</p> <p>It seems the zip header was affected by the operations you performed on the zip file. In this case, it cannot be accessed.<br /> Having only 3 GB of files instead of 30 GB, that means many files were deleted. </p> http://www.fbackup.com/forum/topic/trouble-with-backup-on-ipod#post-2948 Tue, 09 Aug 2011 03:09:48 +0000 lovelychihuahua 2948@http://www.fbackup.com/forum/ <p>Thank you for taking the time to look it over for me. </p> <p>I believe the files are still there, just not being catalogued correctly. </p> <p>When I used WinZip to try and extract the files, they showed in the file list as being the correct sizes, but I got the error message "Unable to find local header." </p> <p>Is there any way to access them? </p> http://www.fbackup.com/forum/topic/trouble-with-backup-on-ipod#post-2941 Mon, 08 Aug 2011 13:24:53 +0000 Admin 2941@http://www.fbackup.com/forum/ <p>Hi,</p> <p>As I understand, your zip file was 30 GB and you opened it with IZarc on your ipod. After that the archive became 3 GB. After that you tried to restore the files with FBackup but they are empty.<br /> That means the you changed the archive deleting some of its content.<br /> You should never manually touch the files in destination only if you know what you are doing.</p> <p>The backup catalog you sent us is fine. The problem is with the files in the zip archive. </p> http://www.fbackup.com/forum/topic/trouble-with-backup-on-ipod#post-2938 Mon, 08 Aug 2011 01:58:49 +0000 lovelychihuahua 2938@http://www.fbackup.com/forum/ <p>I made a full backup of my C: drive using Fbackup and was glad I did because the hard drive failed soon after. </p> <p>The backup is on my ipod classic, and it was working fine, allowing me to go into the archive using IZarc and retrieve files as needed. </p> <p>All of a sudden, the backup file on my ipod went from 30Gb to 3Gb and I am unable to retrieve anything. I have a new computer and I ran the restore function on a newly installed Fbackup, and it restores empty folders only. No files. </p> <p>I have not written anything to my ipod since the mishap, and am hoping the data is still on the drive, just not being catalogued correctly. </p> <p>I am desperate to retrieve this data and hope you can help me. I have put my .fkc file in a compressed folder and sent to info at Fbackup, so hopefully that will help expedite the process. </p> <p>Thank you for your help!!<br /> -jw </p> http://www.fbackup.com/forum/topic/restore-problem-file-folders-empty#post-2179 Fri, 21 Jan 2011 12:51:57 +0000 Admin 2179@http://www.fbackup.com/forum/ <p>Hi,</p> <p>Please send us to info[at]fbackup[dot]com:<br /> - the .fkc catalog file for that job. You can find the .fkc file if you go to View->Open folder->Destination folder.<br /> - the .log file from: View->Job Logs->Last Restore Log.<br /> Put the files into a zip archive. </p> http://www.fbackup.com/forum/topic/restore-problem-file-folders-empty#post-2178 Thu, 20 Jan 2011 22:29:59 +0000 justingreenpea 2178@http://www.fbackup.com/forum/ <p>Hi I have the same problem as described above. The back up was in windows xp and I'm trying to restore to Windows 7. When I go to restore I can see the files have been backed up by FPBackup but the folders are empty when the restore process is complete and the progress meter stays at zero, the log file shows the folders being restored and no errors but not the files!!!! </p> http://www.fbackup.com/forum/topic/will-not-restore-tbird-or-firefox-data-files#post-2176 Wed, 19 Jan 2011 14:25:36 +0000 Admin 2176@http://www.fbackup.com/forum/ <p>Hi,</p> <p>Please make sure you have installed the plugin for Mozilla Thunderbird. </p> http://www.fbackup.com/forum/topic/software-restore-problem#post-2164 Mon, 17 Jan 2011 15:30:49 +0000 Admin 2164@http://www.fbackup.com/forum/ <p>Hi,</p> <p>I cannot recommend you another application. </p> http://www.fbackup.com/forum/topic/software-restore-problem#post-2155 Fri, 14 Jan 2011 09:48:14 +0000 HKafeman 2155@http://www.fbackup.com/forum/ <p>I have just seen this post.<br /> Can you please suggest an alternative for backing up system files and installed programs.</p> <p>Thanks<br /> Henry </p> http://www.fbackup.com/forum/topic/will-not-restore-tbird-or-firefox-data-files#post-2153 Fri, 14 Jan 2011 00:08:25 +0000 dsdurkes 2153@http://www.fbackup.com/forum/ <p>I backed up before I reloaded the OS and apps on the PC. The restore will not work and gives an error: "Cannot load backup catalog "F:FBACKUPS\Thunderbird.fkc" Error message: "The "Mozilla Thunderbird (by Softland)" custom source with ID {68A0C294-F377-47A6-2823726F3D5F} could not be loaded. Please reinstall it!"</p> <p>Well, I reinstalled it for sure. I get the same message wrt Firefox. Is this some limitation of the FBACKUP application? Is it just a zip file I can extract by hand?</p> <p>Thanks! </p> http://www.fbackup.com/forum/topic/only-restores-folders#post-2119 Wed, 05 Jan 2011 09:57:15 +0000 Admin 2119@http://www.fbackup.com/forum/ <p>Hi,</p> <p>Can you see in backup destination both files and folders?</p> <p>Please send us:<br /> - the .fkc catalog file for that job. You can find the .fkc file if you go to View->Open folder->Destination folder.<br /> - the .log file for the last backup job. To find it, please go to: View->Job Logs->Last Backup Log.<br /> - the last restore .log from: View->Job Logs->Last Restore Log.<br /> Put the files into a zip archive and send them to info[at]fbackup[dot]com </p> http://www.fbackup.com/forum/topic/scheduled-backup-caused-access-violation-with-an-active-restore-job#post-2118 Wed, 05 Jan 2011 09:14:09 +0000 Admin 2118@http://www.fbackup.com/forum/ <p>Hi,</p> <p>We will fix that, in order to avoid such problems in future. </p>