Restore

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finv
Posts: 3
Joined: Wed Jan 14, 2015 10:49 am

Restore

Postby finv » Wed Jan 14, 2015 11:01 am

I try to restore a file, but have problem to Complete this job. I attach the log-file. What i s wrong?

[14.01.2015 09:57:23] Backup4all 5.2.663
[14.01.2015 09:57:23] C:\Program Files (x86)\Softland\Backup4all 5\bRestore.exe /GUI {11111111-1111-1111-1111-222222222222} /JOB {BEDB5B04-3BDE-4692-8C0F-C62F8BED8703}
[14.01.2015 09:57:23] Search for "Warning: " and "Error: " to locate warnings and errors in this log file
[14.01.2015 09:57:23] Operating system: Windows (R) Small Business Server 2008 (Build )
Processor[0] : Intel(R) Xeon(R) CPU E5504 @ 2.00GHz
Processor[1] : Intel(R) Xeon(R) CPU E5504 @ 2.00GHz
Processor[2] : Intel(R) Xeon(R) CPU E5504 @ 2.00GHz
Processor[3] : Intel(R) Xeon(R) CPU E5504 @ 2.00GHz
Physical memory (free/total) : 2224 MB/8180 MB
Admin/BkPriv/RePriv : True/True/True
IsWOW64 : True
Locale : Norwegian, Bokmål (Norway)

[14.01.2015 09:57:23] Opening file "C:\Users\domainadmin\AppData\Roaming\Softland\Backup4all 5\Backup4all.hst"
[14.01.2015 09:57:33] Ipc warning: Register failed : Timeout waiting for a reply to imtRegister 0. Action will run silently
[14.01.2015 09:57:43] Ipc warning: GetRegisteredApps failed : Timeout waiting for a reply to imtRegister 0
[14.01.2015 09:59:03] Error: Invalid command line parameter or no imtStart messager received!
[14.01.2015 09:59:14] Ipc warning: Unregister failed : Timeout waiting for a reply to imtUnregister 0

Softland
Posts: 1546
Joined: Thu May 23, 2013 7:57 am

Re: Restore

Postby Softland » Thu Jan 15, 2015 1:48 pm

Hi,

Please put bservice.exe process from FBackup installation folder, in the exceptions list of the antivirus/firewall.

finv
Posts: 3
Joined: Wed Jan 14, 2015 10:49 am

Re: Restore

Postby finv » Fri Jan 16, 2015 7:46 am

Hello again. I did try what you suggested, but it's the same. I even turned off the firewall and antivirus-service, but it's the same. Any other suggestions?

Softland
Posts: 1546
Joined: Thu May 23, 2013 7:57 am

Re: Restore

Postby Softland » Tue Jan 20, 2015 11:06 am

@finv: can you give me access to your computer using TeamViewer to see what the problem is?
Please send us an email to info[at]fbackup[dot]com to discuss when we can connect.

finv
Posts: 3
Joined: Wed Jan 14, 2015 10:49 am

Re: Restore

Postby finv » Wed Jan 21, 2015 9:37 am

I have sent an email to you now. Please check it out!


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