IPC Server Error

You can ask general questions, share opinions or advices about FBackup
ptarka
Posts: 3
Joined: Thu Jan 29, 2015 7:49 pm

IPC Server Error

Postby ptarka » Thu Jan 29, 2015 9:30 pm

I am new to the group so first and foremost thank you in advance to all of you who make discussion groups beneficial!

We have been using FBackup for almost 3 years now and recently upgraded everyone to version 5.2.685. We use the Windows Task Scheduler to prompt users at specific times to manually backup their computers; however with our recent upgrade we have been receiving the error message "Do you want to restart the IPC server, there was an error while trying to connect to the IPC server Cannot connect pipe client" If we click no FBackup closes the app. Clicking yes just loops me back to the same error message. We are running Windows 7 32/64 bit OS. We disabled the Windows Firewall Client and have checked reports from our McAfee Enterprise Virus and it shows no reporting on blocking the service bservice.exe and it still came up.

We have also tried the following with no luck:

1) Start services.msc
2) Look for FBackup 5 Service
3) Right Click > Properties > Log On
4) Change to "This account" and insert local admin username and password
5) Click Apply>OK then restart the service.
6) Start the application, you should no longer receive the error message.

Any help is greatly appreciated!!!!

camperdown
Posts: 13
Joined: Thu Mar 29, 2012 3:45 pm

Re: IPC Server Error

Postby camperdown » Sat Jan 31, 2015 1:17 pm

I am having exactly the same issue and as a result I have not been able to back up any files since this upgrade.
There is obviously a bug with the upgrade and please issue a fix as soon as possible.
I have used fbackup for many years but may need to change if I cannot get backups to happen

camperdown
Posts: 13
Joined: Thu Mar 29, 2012 3:45 pm

Re: IPC Server Error

Postby camperdown » Sat Jan 31, 2015 3:44 pm

ptarka

I have just uninstalled version 685 and reinstalled 663 - the backup jobs are still there but now I do not get the error message.

may be worth a try - worst case you will have to define the backup jobs again but if you uninstall and reinstall without closing down your PC the backup logs may still be in the files therefore no need to re-define jobs.

siapec
Posts: 1
Joined: Sun Feb 01, 2015 3:49 am

Re: IPC Server Error

Postby siapec » Sun Feb 01, 2015 3:56 am

To correct the problem temporarily.

To start the service Backup4All 5 manuallement Service functions for me.

Softland
Posts: 1521
Joined: Thu May 23, 2013 7:57 am

Re: IPC Server Error

Postby Softland » Tue Feb 03, 2015 12:50 pm

Hi,

We found the problem and we will make a new release including this fix.

ptarka
Posts: 3
Joined: Thu Jan 29, 2015 7:49 pm

Re: IPC Server Error

Postby ptarka » Mon Feb 09, 2015 3:39 pm

Thanks all for the info/update

Softland can you please tell me an approximation as to when the update/fix will be released. I appreciate you willingness to assist us in fixing this quickly.

Softland
Posts: 1521
Joined: Thu May 23, 2013 7:57 am

Re: IPC Server Error

Postby Softland » Wed Feb 11, 2015 1:23 pm

Hi,

The problem was fixed, a new version was released yesterday: 5.3.704.

Jim Simpson
Posts: 1
Joined: Wed Feb 11, 2015 8:57 pm

Re: IPC Server Error

Postby Jim Simpson » Wed Feb 11, 2015 9:00 pm

I get this IPC error when I try to start Backup4all. I can't do an upgrade if the program is not running, can I? How do I make this work?

Softland
Posts: 1521
Joined: Thu May 23, 2013 7:57 am

Re: IPC Server Error

Postby Softland » Thu Feb 12, 2015 1:28 pm

Hi,

You can update FBackup by simply installing the new version over the old one.
Download FBackup from our website and run the setup.

ptarka
Posts: 3
Joined: Thu Jan 29, 2015 7:49 pm

Re: IPC Server Error

Postby ptarka » Thu Feb 12, 2015 10:16 pm

Softland wrote:Hi,

You can update FBackup by simply installing the new version over the old one.
Download FBackup from our website and run the setup.



Excellent thank you Softland for your quick response to this problem!!


Return to “General”